Sales Strategy & Operations Manager

Ethos; Bengaluru; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

Ethos in Bengaluru seeks a highly driven Revenue Operations professional to join the go-to-market team. You will own data quality, reporting, dashboards, and process optimization across Salesforce and related systems to enable rapid revenue growth.

You will translate analytics into actionable insights, partner cross-functionally, and help scale the consumer sales stack while exploring new platforms to support a fast-growing, customer-focused business.

Qualifications

• 4+ years in Revenue/ Sales Operations, PnL, Ops & Strategy or related fields
• 2+ years in Revenue/ Strategy/ Growth in B2C
• MBA with at least 2 years post-MBA preferred
• Salesforce admin experience and familiarity with sales tech
• Proficient in Excel and SQL for data-driven insights
• Strong cross-functional collaboration and project management skills
• Experience in high-growth startup environments
• Comfort with ambiguity and delivering projects to completion
• Excellent written and verbal communication
• Attention to detail and accuracy

Responsibilities

• Own data quality, accuracy, and process consistency across Revenue Operations functions
• Develop, implement, and maintain SOPs for Salesforce and other systems
• Optimize processes to improve sales program efficiency and effectiveness
• Drive end-to-end initiatives aligned with quarterly Revenue Org goals
• Create reports and dashboards to measure revenue metrics and perform deep analyses
• Lead data cleanliness initiatives and support executive dashboards and QBRs
• Define and maintain marketing-to-sales funnel data and workflows
• Support platform exploration to scale the Consumer Sales stack

Skills

Revenue Operations

Salesforce

SQL

Excel

Data analytics

Cross-functional

Education

Bachelor's degree in Business / Engineering

Tools

Salesforce

HubSpot

Excel

SQL

Job description

About Ethos

Ethos (Nasdaq: $LIFE) is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About The Role

Ethos is looking for a highly driven, self-starter to join the Revenue Operations team for our B2C go to market teams. This role will be responsible for driving the Consumer Rev Ops team towards operational excellence by being a versatile, dynamic team-player who can wear multiple hats & drive key initiatives across workstreams. You will be a key tactical member of the team, providing insights and analysis to guide our day-to-day decisions along with driving multiple projects that support rapid revenue growth and scalability of our operations.

This will be an extremely High-impact, High-Visibility, Strong Individual Contribution role with a career progression leading to Managerial position & responsibilities over time.

• High-impact self-starter who takes initiative to move projects forward and can operate independently when given direction
• Enjoys working with tools and getting the most out of them whether that means improving the back-end, managing dashboards & reporting, or optimizing usability.
• Gets excited about exploring new platforms that can help us scale our work
• You have scrappy instincts and good judgment. When faced with a new problem, your gut says to get your hands dirty and get it done, but you also know when to step back and re-evaluate
• You know that it takes a village to grow a business so no task is beneath you and you get excited by a variety of projects from troubleshooting a field in Salesforce to helping to plan a GTM team quarterly business get together
• You want a career in operations, sales and want to dig in on how to build elegant, robust processes, and scalable systems for a fast-growing, continuously changing company
• You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, and you also love to pick up new skills and knowledge
• You work collaboratively across disciplines to meet your objectives. When you know a better way, you voice your opinion

Duties And Responsibilities

• Ops & Processes:
  • Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
  • Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
  • Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
  • Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally.
• Reporting, Dashboards & Analytics:
  • Own creation of reports and dashboards to measure and report on key revenue metrics, and perform deep analyses on the leading, in-process, and lagging indicators to support the revenue organization
  • Drive data cleanliness initiatives and support reporting needs for Executive & GTM teams including monthly revenue dashboards and Quarterly Business Reviews
  • Turn quantitative analysis and qualitative feedback into actionable insights across the business to improve our processes and strategy
• Systems & Tools:
  • Help define and maintain the full marketing to sales funnel process, data, systems and workflows.
  • Enable & maintain the Consumer Sales system stack and roadmap, with tools like Salesforce and more while always keeping an eye out for what’s the next best thing.

Qualification And Skills

1. 4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields
2. Must Have - 2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
3. Preferred - Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA)
4. Highly Preferred - Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
5. Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
6. Highly motivated, self-directed, team player that can be a jack-of-all-trades
7. Demonstrated capabilities of working in a high growth, ambiguous startup environment
8. Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
9. Comfort with numbers and analysis with a desire to build on analytical skills
10. Exceptional written and oral communication skills
11. High standards of accuracy and strong attention to detail with a drive to get things right
12. Ability to work cross-functionally in a fast paced and dynamic environment - preferably comes with experience in B2C/ D2C startups

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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.