Sales & Relationship Manager

JITO; Mumbai; On-site; INR 312,000 - 384,000; Full time

Job summary

ICICI BANK in Mumbai is looking for young, dynamic graduates and postgraduates to join as Sales & Relationship Manager (Senior Officer Grade). This full-time, permanent role involves significant customer engagement and extensive training in Mumbai.

The position aims to drive new customer acquisition, ensure exceptional account management, and promote digital banking solutions. Candidates can expect to gain comprehensive experience in retail banking and sales, with strong support for career development.

Qualifications

• Entry-level position suitable for graduates and postgraduates.
• Strong interpersonal skills and customer-centric approach required.

Responsibilities

• Drive new customer acquisition and manage account onboarding processes.
• Handle account opening and direct sales of banking products.
• Maintain customer relationships and handle existing portfolios.
• Cross-sell and up-sell retail banking products.
• Deliver error-free customer service to maximize retention.
• Promote digital banking solutions to customers.

Skills

New Customer Acquisition

Banking Product Sales

Customer Relationship Management

Cross-Selling

Digital Banking Solutions

Retail Banking

Account Opening

Job description

ICICI BANK Mumbai Posted 2 days ago Updated 2 days ago

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements: Moderate travel required. Involves local field travel within the allotted city for sales.

Skills:

New Customer Acquisition, Banking Product Sales, Customer Relationship Management, Cross-Selling, Digital Banking Solutions, Retail Banking, Account Opening

ICICI Bank is hiring young, dynamic graduates and postgraduates for the role of Sales & Relationship Manager (Senior Officer Grade). This is a full-time, permanent frontline banking position available across multiple states, including Maharashtra, Gujarat, Rajasthan, Andhra Pradesh, Telangana, Haryana, Chhattisgarh, Madhya Pradesh, and Punjab. The role offers a competitive CTC range of ₹3.12 LPA to ₹3.84 LPA. Selected candidates will undergo a 15-day fully-funded residential training program in Mumbai (Kharghar) before final deployment. This is a brilliant opportunity for freshers to build a fast-tracked career in retail banking operations and sales.

Responsibilities

• Drive new customer acquisition and manage smooth account onboarding processes.
• Handle account opening and direct sales of core banking and financial products.
• Maintain exceptional customer relationship management and handle existing client portfolios.
• Actively cross-sell and up-sell a wide suite of retail banking assets and liabilities products.
• Deliver best-in-class, error-free customer service to maximize client retention.
• Promote and guide retail customers on digital banking solutions and platform adoption.