Sales & Operations Head

ICT Global Tech; Ernakulam; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A leading technology firm in Kerala is seeking an experienced Sales Operations Head to lead business operations, develop growth strategies, and manage a team. The ideal candidate has over 6 years of leadership experience in IT or Digital Marketing, with strong communication and analytical skills. This position offers a competitive salary and a dynamic work culture.

Benefits

Competitive salary package

Dynamic and collaborative work culture

Leadership role with autonomy

Cell phone reimbursement

Leave encashment

Paid time off

Qualifications

• 6+ years in a leadership role, preferably in IT or Digital Marketing.
• Excellent communication and team management skills.
• Strong analytical and strategic planning abilities.

Responsibilities

• Lead and manage end-to-end business operations.
• Develop and implement business strategies for growth.
• Monitor business performance metrics for efficiency.

Skills

Leadership

Business Development

Marketing

Analytical Thinking

Client Relations

Education

Bachelor's degree in Business Administration

MBA preferred

Job description

Overview

ICT Global Tech Pvt Ltd is seeking an experienced and strategic Sales Operations Head to lead and oversee all aspects of the company's business operations

Responsibilities

• Lead and manage end-to-end business operations, including Business Development, Marketing, Operations, and Client Servicing
• Develop and implement effective business strategies to achieve growth targets
• Oversee revenue generation, budgeting, forecasting, and profitability management
• Coordinate with department heads to ensure smooth workflow and timely execution of deliverables
• Identify new market opportunities, build strategic partnerships, and enhance customer engagement
• Monitor and analyze business performance metrics to improve efficiency
• Represent the company at external meetings, conferences, and industry events
• Provide regular performance updates and strategic recommendations to the management

Qualifications & Skills

• Bachelor s degree in Business Administration, Marketing, or a related field (MBA preferred)
• 6+ years of proven experience in a leadership role, preferably in IT, Digital Marketing, or related sectors
• Excellent communication, leadership, and team management skills
• Strong analytical thinking, problem-solving skills, and strategic planning ability
• Proficiency in handling business operations, client relations, and team performance management
• Ability to multitask and work under pressure in a fast-paced environment

What We Offer

• Competitive salary package
• Leadership role with autonomy
• Dynamic and collaborative work culture
• Opportunity to shape and scale business growth

Benefits

• Cell phone reimbursement
• Leave encashment
• Paid time off