Sales Officer-Retail Assets-Gold Loan

HDFC Bank Limited; Ahmedabad District; On-site; INR 300,000 - 600,000; Full time

Job summary

HDFC Bank Limited is seeking a Sales Officer for Retail Assets - Gold Loan. You will source business in the open market, build customer relationships, and drive revenue through active field outreach across pan-India locations.

The role requires 1–3 years of banking experience, a graduate degree with 50% marks, and strong communication skills. You will manage promotions, cross-sell products, and perform prompt data entry for disbursed loans.

Qualifications

• Graduate with 50% marks or above.
• 1–3 years in Banking/Financial Services industry preferred.
• Strong communication and relationship-building abilities.

Responsibilities

• Sourcing Gold Loan business for the assigned territory.
• Build and sustain relationships with customers for loan needs and renewals.
• Promote loan products through residential and industrial outreach activities.
• Record and follow up on disbursed cases to ensure timely processing.
• Lead generation and data entry of customer leads and disbursed loans.

Skills

Team Spirit

Interpersonal Skills

Time Management

Communication Skills

Proactive Approach

Education

Graduate with 50% marks

Job description

Job Title:

Sales Officer-Retail Assets-Gold Loan

Job Details:

Business Unit: Retail Assets - Gold Loan

Team: Retail Assets - Gold Loan

Reports to: Sales Manager - GL

Location: PAN India

Role Type: Individual

Direct Reportees: 0

Travel Required: Customer Visits

Job Band Range: S1 & S2

JD Updated Date: 05-08-2025

Job Purpose:

Responsible for sourcing business for the Gold Loan team within an allocated territory/area.

Has processing rights to book transactions in the system.

Sourcing Business:

Solely responsible for sourcing business through the open market.

Create a database of potential customers using lead generation tools.

Work in catchment areas to find new sales opportunities and drive revenue.

Convert Gold Loan leads generated by various internal business units.

Perform quick data entry for disbursed loans.

Relationship with Customers:

Build and develop good relationships with customers to cater to their gold loan needs.

Sustain long-lasting customer relations to focus on loan renewals.

Promotional Activities:

Generate more business by conducting promotional activities (e.g., leaflet distribution, canopy, ATM activities).

Conduct activities in residential & industrial places to create Gold Loan awareness.

Cross Selling:

Log FTR files at Local Ops/RAOPS.

Follow up with Local Ops/RAOPS to ensure timely disbursement of cases.

Educational Qualifications:

Graduate with a minimum of 50% Marks.

Key Skills:

Good Team spirit

Interpersonal skills

Time / Team Management

Good communication skills

Proactive & focused approach

Experience Required:

1 to 3 Years in the Banking and Financial Service Industry.

Major Stakeholders:

Interaction with Customers.

Required Skills