Sales Manager-LFRMR

IDFC FIRST Bank; Nalgonda District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank in India is seeking a Sales Manager-LFRMR to source loans via Direct Sales Teams and dealerships, and to lead a team while maintaining a strong, quality loan portfolio.

The role emphasizes policy adherence, regulatory compliance, and cross-functional collaboration to drive growth while controlling risk and delivering best-in-class customer service.

Qualifications

• Graduate in any discipline (full-time).
• Postgraduate qualification preferred.
• 0-2 years of relevant experience in retail banking.

Responsibilities

• Recruit and train DSTs and onboard dealerships or stores.
• Source and manage business through DSTs and dealerships.
• Acquire new customers and ensure loan disbursement volumes.
• Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
• Stay updated on retail asset products, operations, and market trends.
• Identify evolving market dynamics and develop channel strategies for growth.
• Deliver high-quality customer service and ensure customer satisfaction.
• Recommend improvements to sales processes and policies for efficiency.
• Work with Collections to reduce net credit loss and delinquencies.
• Collaborate with internal teams to support automation and digital initiatives.
• Contribute to growth targets by supporting strategic sales and service initiatives.

Skills

Strategic thinking

Analytical skills

Communication

Team management

Relationship building

Portfolio management

Digital banking

Integrity

Execution orientation

Education

Bachelor’s degree (any discipline)

Postgraduate qualification preferred

Job description

About the Role

The SalesManager-LFRMR is responsible for sourcing loans through Direct Sales Teams (DSTs), and existing Dealerships or Stores, while building and maintaining a high-quality loan portfolio. This role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.

Key Responsibilities

Primary Responsibilities

• Recruitment and training of DSTs and onboarding dealerships or stores.
• Source and manage business through DSTs and Dealerships
• Acquire new customers and ensure consistent loan disbursement volumes.
• Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
• Stay updated on retail asset products, operations, and current market trends.
• Identify evolving market dynamics and develop strategies for channel development and customer acquisition.
• Deliver high-quality customer service and ensure customer satisfaction.
• Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.
• Work closely with Collection team to reduce net credit loss and delinquency rates.

Secondary Responsibilities

• Collaborate with internal teams to support automation and digital initiatives.
• Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.

What We Are Looking For

Education

• Graduate in any discipline (Full-time).
• Postgraduate qualification is preferred.

Experience

• 0-2 years of relevant experience in retail banking,

Skills and Attributes

• Strong strategic and analytical thinking.
• Excellent communication, Team management, and relationship-building skills.
• Ability to drive business growth while maintaining portfolio quality and compliance.
• Understanding of digital banking.
• High level of integrity and execution orientation.