Sales Manager - Gold Loan

SkillLabs; Shimla; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead a team of off-roll sales DMAs. This role focuses on driving sales and ensuring customer satisfaction through effective relationship management and timely document processing. With a strong emphasis on achieving targets and improving productivity, the ideal candidate will possess a solid background in financial services or related sectors. Join this forward-thinking company to make a significant impact in a fast-paced environment where your contributions will be valued and recognized.

Qualifications

• 2-3 years of experience in Financial Services, Banking, FMCG, or NBFC.
• Ability to manage a team and improve sales performance.

Responsibilities

• Manage a team of sales DMAs to meet dealership targets.
• Ensure customer documents are verified and processed timely.
• Maintain relationships with dealers and address queries.

Skills

Sales Management

Customer Relationship Management

Financial Services Knowledge

Team Management

Lead Conversion

Education

Any Graduate

Post Graduate

MBA

Job description

Roles and Responsibilities :-

• Managing A Team of Off Roll Sales DMAs to Ensure Sales & Penetration at The Dealership as Per the Target
• Ensure All the Documents W.R.T. Customer Are Verified in Originals and Scan & Fill Various Customers’ Details in ICAS & Submit It Immediately. Physical Agreement & Repayment Instrument Dispatch Within Prescribed Tat
• To Ensure Sale of Finance Schemes to Customers (Within & Outside Dealership) As Per the Targets
• Maintain & Improve The Relationship with The Dealer/S & Address Issues/Queries On Daily Basis
• Verification of All Documents, W.R.T. Customers E.G. KYC, Customer Personal Information, Documents Received Through DMAs at ASC Location, In Line with Company Policy
• Monitoring The Competition Activity in Dealership & Location
• DCC Cash Deposition
• Maintain & Improve The Productivity of DMAs
• ASC/ Branch Visit of Dealer (Network Visit)
• Enquiry Management & Follow Up On Open Enquiries
• Conversion of All Leads (Web/Tele/Rural)
• Collection of RC, Resolution of Femi, Nonstarter On Regular Basis As Per The Targets
• Keep The ASM Updated On Daily Basis W.R.T. Targets Vs Achievements
• Maintain Tat for Decision On Case & Speedy Disbursement Tat
• Understand & Explain All the Schemes to The Customers
  
  

Candidate Profile Required : -

• Minimum 2-3 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
• Looking After: Off Roll Sales
• Maximum 30 years
• Any Graduate/ P.G./M.B.A
• Individual Performer