Sales Manager

Radisson Mumbai Andheri MIDC-Food & Beverage; Navi Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Radisson Mumbai Andheri MIDC is seeking a Banquet F&B Sales Manager to ensure the smooth running of the Banquet sales department. This role involves improving guest satisfaction, developing sales initiatives, and managing the sales team. The ideal candidate will have proven sales experience, strong leadership and communication skills, and a passion for the hospitality industry. Join us in delivering exceptional service and creating memorable guest experiences.

Qualifications

• Proven experience in sales with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach.
• Commitment to exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and offer recommendations.
• Personal integrity with ability to work in a high-demand environment.
• Experienced in using IT systems across various platforms.
• Strong communication skills.

Responsibilities

• Ensure smooth running of the Banquet sales department.
• Work proactively to improve guest satisfaction.
• Develop and implement sales initiatives to achieve hotel targets.
• Lead and manage the sales team, fostering growth and development.
• Prepare and be responsible for the departmental budget.
• Build and maintain relationships with key stakeholders.
• Review business performance and provide recommendations.
• Ensure adherence to legislation and compliance requirements.

Skills

Sales experience

Problem-solving skills

Leadership skills

Guest service commitment

Creative solutions

Strong communication skills

Job description

Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Banquest F&B Sales Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Banquest F&B Sales Manager

• Ensures the smooth running of the Banquet sales department, where all aspects of the hotel’s proactive sales initiatives are delivered and total revenue maximised
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Develops and implements plans where sales initiatives & hotel targets are achieved
• Leads and manages the sales team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Reviews and scrutinises the business performance, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow‑up as required

Requirements of the F&B Sales Manager

• Proven experience in sales with strong problem‑solving capabilities
• Excellent leadership skills with a hands‑on approach and lead‑by‑example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

Compensation: To be discussed