Sales Manager

DoubleTick; Mumbai; On-site; INR 3,000,000 - 5,000,000; Full time

Benefits offered by this job

CEO exposure

Career growth

Startup environment

Collaborative culture

Job summary

DoubleTick, a leading WhatsApp-based CX platform, is seeking a high-performing Sales Manager to drive new business across SMB and Mid-Market in India. You will own the sales cycle, articulate value, and build relationships with decision-makers.

The role requires SaaS sales experience, a consultative approach, strong communication, and a track record of hitting revenue targets. You will collaborate with Marketing, CS, and Product to maximize customer outcomes.

Qualifications

• 4–8 years total sales experience with at least 3+ years in B2B SaaS.
• Proven track record of meeting or exceeding revenue quotas.
• Experience selling SaaS, CRM, Martech, Customer Engagement, or Cloud-based solutions.
• Strong consultative and solution-based selling skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to engage and influence decision-makers at multiple levels.
• Experience using CRM platforms such as Salesforce, HubSpot, or Zoho.
• Self-driven with an ownership mindset.

Responsibilities

• Own the end-to-end sales cycle from prospecting to deal closure.
• Generate new business opportunities through outbound outreach, referrals, partnerships, and inbound leads.
• Conduct discovery calls and product demonstrations for prospective customers.
• Understand customer requirements and position DoubleTick's solutions effectively.
• Build and maintain a healthy sales pipeline using CRM tools.
• Develop relationships with founders, CXOs, business heads, and key stakeholders.
• Prepare proposals, negotiate terms, and close deals.
• Collaborate with Marketing, Customer Success, and Product teams to maximize outcomes.
• Forecast sales performance and maintain pipeline hygiene.

Skills

SaaS sales

B2B sales

CRM experience

Consultative selling

Negotiation

Stakeholder management

Sales forecasting

Self-driven

Tools

Salesforce CRM

HubSpot CRM

Zoho CRM

Job description

DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed specifically to

enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships, Retail Stores WhatsApp Handles and centralise, govern, automate and scale Customer Experience using Business Messaging on WhatsApp by helping brands unlock the true voice of the customer and control CX across 1000s of these individual WhatsApp handles. It boosts operational efficiency by enabling AI Bots, automations, WhatsApp Voice, centralised WhatsApp broadcast and analytics across all WhatsApp handles of the organization.

DoubleTick is recognised as Emerging Technology Partner of the Year by Meta @ WhatsApp Business

Summit 2025. Backed by InfoEdge Ventures and BeeNext Singapore, DoubleTick serves over 10,000+

businesses in India and UAE across 100+ verticals. Brands using DoubleTick include IDFC First Bank,

MakeMyTrip, Bajaj Finserv, AngelOne, Piramal Finance, Kotak Securities, upGrad, Royal Enfield, CoinDCX, D-Link, ForeverMark, GRT Jewellers, Jaro, SabyaSachi, DarGlobal and more.

Role Overview

We are looking for a high-performing Sales Manager to drive new business acquisition and revenue growth across SMB and Mid-Market segments. The ideal candidate will have proven experience selling SaaS solutions, managing the complete sales cycle, and consistently achieving revenue targets.

This role requires a consultative seller who can understand customer challenges, articulate value, and build strong relationships with key decision-makers.

Key Responsibilities

• Own the end-to-end sales cycle from prospecting to deal closure.
• Generate new business opportunities through outbound outreach, referrals, partnerships, and inbound leads.
• Conduct discovery calls and product demonstrations for prospective customers.
• Understand customer business requirements and position DoubleTick's solutions effectively.
• Build and maintain a healthy sales pipeline using CRM tools.
• Develop relationships with founders, CXOs, business heads, and key stakeholders.
• Prepare proposals, negotiate commercial terms, and close deals.
• Collaborate closely with Marketing, Customer Success, and Product teams to maximize customer outcomes.
• Accurately forecast sales performance and maintain pipeline hygiene.
• Stay updated on market trends, competition, and customer needs.

Required Qualifications

• 4–8 years of overall experience, with at least 3+ years in B2B SaaS sales.
• Proven track record of achieving or exceeding revenue quotas.
• Experience selling SaaS, CRM, Martech, Customer Engagement, Communication, or Cloud-based solutions.
• Strong experience in consultative and solution-based selling.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage and influence decision-makers at multiple organizational levels.
• Experience managing sales opportunities through CRM platforms such as Salesforce, HubSpot, or Zoho CRM.
• Self-driven, entrepreneurial mindset with a strong ownership attitude.

Preferred Qualifications

• Experience selling WhatsApp Business, CPaaS, Customer Engagement, Marketing Automation, or Conversational Commerce solutions.
• Exposure to international markets, especially GCC/Middle East (for Dubai-based roles).
• Experience working in high-growth startup or scale-up environments.
• Familiarity with MEDDIC, SPIN, Challenger Sale, or similar sales methodologies.
• Enterprise & Mid-Market Sales

Success Metrics

• Monthly/Quarterly revenue targets achieved.
• Pipeline generation and conversion rates.
• Customer retention and expansion opportunities identified.

Why Work With Us?

• Flat hierarchy & Open culture internally, work closely with the CEO & Co-Founders, CTO.
• Exposure to CXOs of Top Global Organisations, CTOs, and CISOs working on futuristic products.
• Accelerated Career Growth – DoubleTick provides a launchpad to talented individuals to fast-track their way into leadership roles with a clear growth path.
• Challenging Work Environment – Collaborate with large enterprises and solve complex business problems.
• Supportive Culture – Work with a friendly, approachable team and management that values people.
• Founder-Led Exposure – Get a front-row seat to a slingshot startup journey and work closely with the founding team.