Sales Manager

Sheraton Hotels & Resorts; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading hotel chain in Bengaluru is searching for a Sales Manager. This role is responsible for generating and managing sales opportunities while building strong customer relationships and delivering exceptional service. Candidates should have a degree in Business Administration or related fields with relevant sales experience. The position offers a full-time commitment with opportunities for career growth within a prestigious international brand.

Qualifications

• 2 years experience in sales & marketing with a 2-year degree.
• 1 year experience in sales & marketing with a 4-year degree.

Responsibilities

• Solicits and handles sales opportunities effectively.
• Builds and strengthens relationships with customers.
• Supports operational aspects of booked business.

Skills

Sales and marketing experience

Relationship building

Business development

Education

2-year degree in Business Administration or related field

4-year bachelor's degree in Business Administration or related field

Job description

Join to apply for the Sales Manager role at Sheraton Hotels & Resorts.

Overview

Join to apply for the Sales Manager role at Sheraton Hotels & Resorts.

Job Information

• Job Number: 25195607
• Job Category: Sales & Marketing
• Location: Sheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India, 560055
• Schedule: Full Time
• Located Remotely?: N
• Position Type: Management

Job Summary

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Qualifications

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

• or 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

Core Work Activities

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

Equal opportunity employment notice: Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Note: If you are a team player who is excited to deliver a meaningful guest experience, consider joining Sheraton. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.