Sales & Key Account Executive (OEM)

Ziehl Abegg India; Dadri; On-site; INR 5,00,000 - 8,00,000; Full time

Job summary

A leading manufacturing company in India is looking for a proactive Sales & Key Account Executive to manage and expand their OEM customer base. The role involves driving sales initiatives, overseeing order execution, and ensuring customer satisfaction. Candidates should possess strong interpersonal skills and a proven sales record to effectively collaborate across teams. This position offers an opportunity to drive business growth and ensure client retention.

Qualifications

• Strong track record in sales and marketing.
• Ability to manage customer accounts effectively.
• Experience in collaborating with internal teams.

Responsibilities

• Manage sales operations for OEM clients.
• Identify new opportunities for growth and business development.
• Oversee order execution and enhance customer satisfaction.
• Prepare sales reports and manage customer data efficiently.
• Collaborate across departments to achieve sales targets.

Skills

Interpersonal skills

Customer-centric mindset

Sales experience

Job description

We are seeking a proactive and results-driven Sales & Key Account Executive to manage and expand our OEM customer base, drive strategic sales initiatives, and ensure seamless coordination across internal teams. The ideal candidate will have strong interpersonal skills, a customer-centric mindset, and a proven track record in sales, marketing, and service functions.

Key Responsibilities:

• Sales Support & Account Management:
  
• Strengthen and support sales operations for existing OEM clients.
  
• Manage all Sales, Marketing, and Service-related activities for Key Account customers within the assigned region.
  
• Build and maintain strong relationships to encourage repeat business and long-term client retention.
  
• Business Development:
  
• Identify new application areas and explore opportunities to onboard potential customers.
  
• Generate and pursue new sales enquiries; provide tailored solutions that align with both customer needs and company offerings.
  
• Work closely with the Sales Manager to plan, design, and implement strategic Sales & Marketing initiatives.
  
• Order Execution & Customer Satisfaction:
  
• Oversee complete order execution from entry to delivery, ensuring customer satisfaction and timely payment collection.
  
• Ensure customer issues are resolved promptly and efficiently.
  
• Reporting & Data Management:
  
• Prepare monthly sales reports and performance reviews for discussion with the Sales Manager.
  
• Utilize the ERP system to deliver efficient services and support to customers.
  
• Maintain and analyze customer data in the CRM to generate actionable MIS reports.
  
• Cross-functional Collaboration:
  
• Coordinate with internal departments to meet sales targets and support overall business objectives.
  
• Ensure all sales activities align with ISO 9001:2015 quality standards and organizational compliance policies.
  
• Growth & Profitability:
  
• Drive business volume growth while ensuring profitability and cost-efficiency.
  
• Continuously seek ways to improve customer engagement and sales outcomes.