Sales & Fashion Consultant

AMYRA; Chennai District; On-site; INR 250,000 - 400,000; Full time

Job summary

AMYRA, a premium luxury lifestyle brand, is seeking a client-facing role in Chennai. The candidate will handle pre-sales inquiries, assist with orders, manage post-sale communications, and help customers in-store. Luxury fashion experience is preferred, and the role emphasizes delivering an exceptional AMYRA experience across channels.

Timings are Monday to Friday with alternate Saturdays. Prior experience in a luxury fashion workplace is preferred, and a customer-centric approach is essential

Qualifications

• Experience in luxury fashion preferred.
• Strong communication and customer service skills.

Responsibilities

• Managing pre-sales conversations over email/WhatsApp/call with clients and helping with orders.
• Managing post-sale conversations with clients to resolve issues.
• Attending to clients walking into our store and assisting in sales.

Job description

AMYRA is a premium/luxury lifestyle brand for India and the world. Currently our product portfolio consists of fabric/textile based bags & purses for women, as an alternate to leather/faux leather bags. We intend to add more relevant categories. Since inception, we have sold 100,000+ luxurious products so far & maintained avg review of 4.85/5 (of >11K reviews). Our products are used across luxury weddings, influencers & celebs across India and abroad.

One of our driving values is delighting customers with a great experience and it reflects in our 10,000+ 5/5 star reviews. We place an incredible amount of importance on overall AMYRA experience, which extends well beyond the products - our interaction over call, email, whatsapp or in-person. Our target is to always make sure the customer walks back with a positive view of the brand.

Given this incredibly important role, we are looking for someone who will take complete ownership of:

• Managing pre-sales conversations over email/whatsapp/call with clients and helping with orders
• Managing post-sale conversations with clients to resolve any issues that they may have
• Attending to clients walking into our store and assisting in sales
• Candidates with prior experience working in a luxury fashion workplace will be preferred

Timings:

• Monday to Friday with alternate Saturdays working