Sales Engineer, West

TrendMicro; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Trend Micro is seeking a Sales Engineer in India to bridge between Sales Representatives and pre-sales customers. You will guide customers in selecting and deploying Trend Micro Next-Gen security solutions and partner with the Sales team to shape customer technical strategy.

You will deliver engaging technical demonstrations, train the sales team, and collaborate with Product Managers to keep knowledge current.

Qualifications

• Presales experience in cybersecurity solutions.
• Ability to map customer needs to Trend Micro products.
• Strong communication and storytelling skills.
• Knowledge of security architectures and cloud services.

Responsibilities

• Deliver technical demonstrations highlighting product advantages.
• Train the sales organization on product features.
• Collaborate with Regional/Global Product Manager for updates.
• Support customers and prospects in security architecture planning.
• Engage with partners and channels to expand adoption.
• Present to all levels of an organization.

Skills

Presales

Public speaking

Customer engagement

Security architecture

Cloud platforms

Tools

Microsoft O365

Azure

AWS

Google Cloud

Job description

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

Position Overview

The Sales Engineer (SE) with India, will be the technical bridge between our Sales Representatives and their pre-sales customers.

As a Trend Micro product expert will guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions and take joint ownership with Sales team in developing customer relationships, providing leadership in security architecture and help influence customer's technical strategy with strong problem-solving skills.

A Sales Engineer is a trusted advisor to customers by developing an understanding of customer needs, risks, tolerance and technology gaps and implementation.

PRIMIRY RESPONSIBILITY

Apart from being a technologist, you are expected to understand customer journey with product and it's experience and help customer to navigate through it smoothly

Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey

A strong pillar to build and train sales organization.

You shall be an extremely good storyteller and help sales team to sell better and effectively

Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.

Leveraging channel partners by upscaling and training for customer engagement is integral part of the role

Conduct routine update on the new product/ technology to the internal sales staff

Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how

Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking

Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution

Present to all levels of an organization complex technical issues and solutions in a meaningful, engaging, and digestible manner

Apply strong problem-solving skills to design solutions that solves the customer problems

Developing close relationships to help influence the technical strategy of the customer

Deliver training to customer and prospects about Trend Micro solutions

Working with company technical support personnel to ensure ongoing quality of support and customer health

Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies

Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest

Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role

Experience

Rich experience in delivering highest quality presales

Support and Solution by bringing unique value on to the table for customers

Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage.

Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage.

Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage

Good written and spoken communication skills in English

A strong interest in all aspects of cybersecurity and a passion for customer security

Excellent of understanding of public cloud technologies such as AWS and Azure

We embrace change, empower people, and encourage innovation.

Join Trend Micro and Thrive with us.

TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

Trusted by the largest enterprises and governments across 185 countries, TrendAI secures the entire organization, from identities to infrastructure to data.

We embrace change, empower our people, and foster innovation in an increasingly connected world.

Our diverse, multicultural workforce is at the heart of our global success.

At TrendAI, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together.

Here, your work goes beyond building a career.

You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

Explore working at TrendAI AI Fearlessly.