Sales Enablement Specialist – with Thai language proficiency

Exxon Mobil; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive compensation

Medical plans

Retirement benefits

Global networking

Annual vacations

Relocation program

Workplace flexibility

Job summary

ExxonMobil seeks a motivated sales operations professional to manage a dedicated customer portfolio in Bengaluru. You will act as the primary contact for sales escalations and coordinate with internal teams to fulfill requests for samples, documentation, and customer surveys.

The role emphasizes building strong customer relationships, analyzing sales data, and supporting pricing discussions while leveraging CRM tools like Salesforce.

Qualifications

• Bachelor/Master of Engineering degree (70%+).
• 2–5 years of relevant experience required.
• Must have Thai language proficiency – reading, writing & speaking.

Responsibilities

• Manage a dedicated customer portfolio and act as the primary contact for sales escalations.
• Build and maintain strong relationships with customers and internal teams.
• Handle internal sales processes and respond to customer requests (samples, documentation, surveys).
• Resolve escalated issues such as supply disruptions, product returns, and pricing disputes.
• Analyze data to support sales strategies and generate actionable insights.
• Collaborate with Customer Service, Supply Chain, and Receivables to meet customer needs.
• Lead or support initiatives to automate workflows and improve communication.
• Provide first-level support for CRM and pricing tools (e.g., Salesforce).
• Represent the Sales function during audits and internal assessments.
• Job location is Bengaluru

Skills

Communication

Problem solving

Stakeholder engagement

Negotiation

Education

Bachelor/Master of Engineering degree

Tools

Salesforce

Job description

About us

At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we canwork together.

ExxonMobil’s affiliates in India

ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.

ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.

ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.

The Global Business Center – Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.

ExxonMobil strides to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.

To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.

What you will do

• Manage a dedicated customer portfolio and act as the primary contact for sales escalations
• Build and maintain strong relationships with customers and internal teams
• Handle internal sales processes and respond to customer requests (e.g., samples, documentation, surveys)
• Resolve escalated issues such as supply disruptions, product returns, and pricing disputes
• Analyze data to support sales strategies and generate actionable insights
• Collaborate with Customer Service, Supply Chain, and Receivables to meet customer needs
• Lead or support initiatives to automate workflows and improve communication
• Provide first-level support for CRM and pricing tools (e.g., Salesforce)
• Represent the Sales function during audits and internal assessments
• Job location is Bengaluru

About You

Skills and Qualifications

• Bachelor/Master of Engineering degree and score 70% and above (equivalent CGPA)
• Minimum 2 years to maximum 5 years of relevant experience required
• Must have Thai language proficiency – in reading, writing & speaking.
• Excellent communication and problem-solving abilities
• Responsible for managing sales operations or coordinating inside sales efforts
• Strong prioritization skills in fast-paced, dynamic environments
• Ability to build rapport quickly and engage with diverse stakeholders
• Confident in decision‑making and navigating ambiguity
• Experience with CRM tools like Salesforce is a plus
• Exposure to external stakeholders and market dynamics
• Strong commercial acumen and negotiation potential
• Interest in leading process improvement and automation efforts
• Proactive and self‑motivated with strong ownership of tasks

Preferred Qualifications

• Excellent communication and problem-solving abilities
• Strong prioritization skills in fast-paced, dynamic environments

Your benefits

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life.We offer you:

• Competitive compensation

• Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits

• Retirement benefits

• Global networking & cross-functional opportunities

• Annual vacations & holidays

• Day care assistance program

• Training and development program

• Tuition assistance program

• Workplace flexibility policy

• Relocation program

• Transportation facility

Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.

Stay connected with us

• Learn more about ExxonMobil in India, visitExxonMobil IndiaandEnergy Factor India.
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EEO Statement

ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.