Sales Development Representative - US Process

iCompaas, Inc.; Hyderabad; On-site; INR 420,000 - 700,000; Full time

Benefits offered by this job

Competitive compensation

Professional growth

Dynamic work environment

Location Hyderabad

Job summary

iCompaas, Inc. in Hyderabad is seeking an energetic Sales Development Representative (SDR - US Process) with 2–5 years in a B2B setting. You will manage inbound leads, perform discovery calls, and hand off qualified prospects to the sales team using HubSpot CRM.

This role emphasizes lead qualification, relationship building, and collaboration with sales. Strong English, excellent communication, and a proactive mindset are essential to drive growth in our compliance automation platform.

Qualifications

• Graduation/Post Graduation in Business, Marketing, Communications, or related field.
• 2-5 years as an SDR in B2B.
• At least 2 years in inbound lead management & discovery calls.
• Proven experience using HubSpot CRM (1 year minimum).

Responsibilities

• Respond to inbound leads via website forms, chat, phone, or email.
• Conduct discovery calls to understand business needs and fit.
• Qualify leads using established criteria; identify decision-makers & budget.
• Schedule meetings and hand off qualified leads to sales closers.
• Build rapport with prospects and maintain regular follow-ups.
• Provide feedback to improve lead management & qualification processes.
• Track key metrics and report insights to sales/marketing teams.

Skills

HubSpot CRM

English communications

Active listening

Technical concepts

Organizational skills

Self-motivated

Team collaboration

Education

Bachelor's degree in Business/Marketing/Communications

Tools

HubSpot CRM

Job description

Company Overview:

iCompaas.com is a fast growing B2B compliance automation platform that empowers businesses to streamline their compliance processes and enhance security posture. Our innovative solutions help clients navigate the complexities of compliance in cloud environments with confidence.

Job Summary & Title

Sales Development Representative (SDR - US Process)

We are seeking a proactive Sales Development Representative (SDR) with a minimum of 2-5 years of experience to manage inbound leads and conduct discovery calls before handing them off to our sales closers. The ideal candidate will have at least 2 years of experience in a similar role and be proficient in using HubSpot CRM. This role is critical in driving the growth of iCompaas by building strong relationships with prospects and ensuring a seamless transition through the sales pipeline.

Key Responsibilities:

Inbound Lead Management:

• Respond promptly to inbound leads generated through various channels (website forms, chat, phone calls, emails).
• Maintain and update the HubSpot CRM system with accurate lead information and interaction history.

Discovery Calls:

• Conduct initial discovery calls to understand the prospect’s business needs, compliance challenges, and potential fit with iCompaas solutions.
• Ask insightful questions to gather key information about the prospect’s industry, size, and compliance requirements.

Lead Qualification:

• Use established criteria to qualify leads and determine their readiness for the next stage in the sales process.
• Identify decision-makers, budget availability, and timeline for potential implementation.

Collaboration with Sales Team:

• Schedule meetings and seamlessly hand off qualified leads to the sales closers.
• Provide detailed notes and insights from discovery calls to assist the sales team in tailoring their approach.

Relationship Building:

• Build rapport with prospects, ensuring a positive experience that reflects well on iCompaas.
• Nurture leads that are not yet ready to purchase through regular follow-ups and providing valuable information.

Process Improvement:

• Provide feedback on lead quality and common objections to help refine marketing strategies.
• Suggest enhancements to lead management and qualification processes.

Reporting:

• Track and report on key metrics such as the number of leads contacted, discovery calls conducted, and leads qualified.
• Present insights and trends to the sales and marketing teams for strategic planning.

Qualifications:

Education:

• Graduation/Post Graduation degree in Business, Marketing, Communications, or a related field.

Experience:

• Minimum of 2-5 years of experience as a Sales Development Representative (SDR) in a B2B environment.
• At least 2 years of experience in a similar role involving inbound lead management and conducting discovery calls.
• Proven experience using HubSpot CRM with at least 1 year of hands-on experience.

Skills:

• Proficiency in HubSpot CRM: Ability to navigate, update, and manage leads effectively within the platform.
• Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
• Strong active listening skills with the ability to ask probing questions and uncover needs.
• Ability to understand and articulate technical concepts related to compliance and cloud solutions.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• Self-motivated with a proactive approach to work and a desire to achieve and exceed targets.

Personal Attributes:

• High level of professionalism and a customer-centric mindset.
• Positive attitude, resilience, and ability to handle rejection gracefully.
• Team player who can collaborate effectively with cross-functional teams.

Preferred Qualifications:

• Familiarity with compliance standards such as GDPR, HIPAA, SOC 2, or ISO 27001.
• Experience using other CRM systems or sales engagement platforms.
• Knowledge of the cloud computing landscape and cybersecurity trends.
• Previous experience in the software, compliance, or technology sector.

Equal Opportunity Employer:

iCompaas.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What We Offer:

• Competitive Compensation: Attractive salary package with performance-based incentives.
• Professional Growth: Opportunities for training, certifications, and career advancement.
• Dynamic Work Environment: Join a collaborative team passionate about technology and innovation.
• Convenient Location: Based in Hyderabad, a thriving tech hub with a vibrant culture.