Sales Development Representative - US Hours Alignment

Sycurio; Bengaluru; Remote; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

15 Days Holiday*

Competitive Salary

Up to 10% Bonus*

4 x Salary Life Insurance

General Health Insurance*

LinkedIn Learning

Job summary

Sycurio, a global leader in secure payment solutions, seeks an SDR to drive top‑of‑funnel activity for the US and UK markets from Bengaluru. You will generate qualified leads, book discovery calls, and support the sales pipeline through outbound prospecting in contact center, CCaaS and secure payments spaces.

Collaborating with sales and marketing, you will nurture relationships, conduct research, and maintain high activity levels to meet weekly KPIs.

Qualifications

• 2+ years of experience in a B2B outbound sales or lead generation role.
• Experience selling to US/UK markets is required.
• Strong communication skills and professional phone presence.
• Self-motivated and able to thrive in a remote work environment.
• Familiarity with CRM tools (HubSpot, Salesforce, Outreach, SalesLoft).
• Understanding MEDDIC methodology is a plus.

Responsibilities

• Prospect into target accounts in the US via phone, email, LinkedIn, and other channels to generate interest and book qualified meetings for Account Executives.
• Collaborate with marketing to follow up inbound leads and execute outbound campaigns.
• Conduct research on prospective customers and key stakeholders to tailor outreach and messaging.
• Maintain a high volume of daily activities, meeting KPIs for outreach and meetings set.
• Use discovery techniques to qualify prospects on need, budget, timing, and authority.
• Manage all lead data in HubSpot CRM with accurate activity records.
• Coordinate with sales for hand-offs of qualified opportunities.
• Provide feedback on prospect pain points and messaging effectiveness.

Skills

B2B outbound sales

US/UK market experience

CRM proficiency

MEDDIC knowledge

Tools

HubSpot CRM

Salesforce

Outreach

SalesLoft

Job description

About Sycurio:

Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports organizations in over 50 countries across five continents, partnering with leading brands worldwide. Backed by major investor Livingbridge, Sycurio continues to pioneer solutions that make payments secure and seamless

Role Overview:

Sycurio is seeking a results-driven and highly motivated Sales Development Representative (SDR) to drive top-of-funnel sales activities in the US and UK markets. The SDR will play a key role in generating qualified leads, setting up discovery calls, and supporting the sales pipeline through outbound prospecting. This individual will work closely with the sales and marketing teams to execute targeted outreach strategies and nurture relationships with prospective clients in the contact center, CCaaS, CRM, and secure digital payments space.

Key Responsibilities:

Prospect into target accounts in the US via phone, email, LinkedIn, and other digital channels to generate interest and book qualified meetings for Account Executives.

Collaborate with the marketing team to follow up on inbound leads and execute outbound campaigns aligned with target buyer personas.

Conduct research on prospective customers and key stakeholders to tailor outreach and messaging.

Maintain a high volume of daily activities including cold calls, emails, and social touches, while meeting weekly KPIs for outreach and meetings set.

Use discovery techniques to qualify prospects against criteria such as need, budget, timing, and authority.

Manage all lead and prospect data within HubSpot CRM, ensuring accurate and up-to-date records of all interactions.

Coordinate closely with the sales team to ensure seamless hand-off of qualified opportunities.

Provide feedback to sales and marketing on prospect pain points, messaging effectiveness, and competitive trends.

Qualifications And Experience

• 2+ years of experience in a B2B outbound sales or lead generation role, preferably in SaaS, Fintech, or Contact Center/CCaaS technologies to enterprise size companies.
• Prior experience in selling or prospecting into US UK markets is required.
• Strong communication skills—both verbal and written—with a professional, consultative phone presence.
• Self-motivated, disciplined, and organized with the ability to thrive in a remote work environment.
• Proficiency with HubSpot CRM or similar platforms (Salesforce, Outreach, SalesLoft).
• Understanding of MEDDIC sales methodology is a plus.
• Experience or interest in the digital payments, compliance, or secure communications space is an advantage.
• Comfortable working US hours to align with regional sales teams. 4:00PM – 1.00AM

Benefits & Culture:

We are a market leader in secure voice transactions and trusted by our customers and partners. We are on a journey to secure all personal data. We recruit diverse, ambitious, innovative people who want to grow in a supportive and collaborative environment. We are passionate, work hard, have fun and celebrate success.

What we'll give you;

• 15 Days Holiday*
• Competitive Salary
• Up to 10% Bonus*
• 4 x Salary Life Insurance
• General Health Insurance*
• Access to LinkedIn Learning for ongoing professional development

Sycurio is well funded and growing fast, you’ll be joining an organization that combines an entrepreneurial ‘start-up’ culture with the professionalism of a mature and established business. This is a fabulous opportunity to gain experience on a variety of commercial matters of an international business.

• All final interview candidates will be subject to Background check as a pre-condition of a potential offer of employment. Any information found will be considered when making the final hiring decision. Please be aware that the background check process will not go ahead without your written consent.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.