Sales Development Representative (US and EMEA)

Airwallex Pty Ltd.; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Airwallex Pty Ltd. in Bengaluru is seeking a Sales Development Representative (SDR) to fuel Airwallex’s growth by qualifying leads and setting meetings with the SME Growth Account Executive team.

You’ll engage prospects via calls, emails, chat and social, develop relationships, and hand off opportunities to sales while contributing to outbound plays and marketing feedback. A proven SDR track record, excellent communication, a passion for technology, and a self-starter mindset are required; the

Qualifications

• Minimum 1 year of SDR experience.
• Excellent verbal and written communication.
• Strong interest in technology.
• Self-starter who can operate in a hyper-growth environment.

Responsibilities

• Move solid leads through the funnel by connecting them to a salesperson and arranging meetings.
• Initiate contact with potential customers by calling or responding to inquiries.
• Execute plays or designed touchpoints in a customer journey through calls, emails, chat and social media.
• Develop relationships with prospects to uncover needs and qualify interest for hand-off to sales.
• Present product information to customers once needs are identified.
• Follow-up with prospects who expressed interest but did not initially result in a sales opportunity.
• Perform regular follow-up calls or emails and maintainCRM data to support weekly reporting.
• Inform and recommend outreach strategies by testing various touchpoints.
• Collaborate with Marketing to help improve targeting and messaging.
• Provide feedback and insights to Marketing on targeting and messaging.

Skills

SDR experience

Excellent communication

Self-starter

Tech affinity

Job description

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You’re humble and collaborative; turn zero-to-one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.

You are used to delivering value in complex situations and are energised by learning about new and existing products.

Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.

With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

What You’ll Be Doing...

• Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
• Initiate contact with potential customers by calling or responding to inquiries.
• Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
• Present product information to customers once you have identified their needs.
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
• Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
• Inform and recommend outreach strategies and best practices by testing various touchpoints.
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.

What You’ll Need...

• Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
• Superior verbal and written communication skills
• Strong interest in technology
• Self-starter who is able to operate in a hyper-growth environment

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team-building events and we give our people the freedom to be creative.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.