Sales Development Representative

Avalara, Inc.; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Avalara seeks a Sales Development Representative to lead inbound lead generation across the APAC/EMEA region. You will identify and qualify potential customers, set up meetings for the sales team, and help us grow our global footprint. You will report to the Manager.

The role requires 2+ years in SaaS or tech, familiarity with US markets, and strong English communication. You will use CRM and sales engagement tools, work flexibly across time zones, and balance multiple opportunities.

Qualifications

• 2+ years in a sales or lead generation role in SaaS or tech.
• Familiarity with US business cultures, time zones, and communication nuances.
• Experience establishing communication with prospects in English.
• Experience speaking with international prospects.
• Prior inside‑sales experience in a SaaS firm.
• Experience maintaining clean records of sales outreach and contacts in a CRM.
• Experience using CRM software and sales engagement tools.
• Work flexible hours to accommodate US time zones.
• Experience balancing multiple sales opportunities.

Responsibilities

• Prospect and qualify leads through calls, emails, LinkedIn to build qualified pipeline.
• Qualify inbound leads based on criteria for multiple Avalara products.
• Set up meetings and product demos for the sales team.
• Collaborate with marketing and sales to refine outreach strategies.
• Maintain accurate CRM records and update contact activity.
• Exceed weekly and monthly quotas.

Skills

Lead Generation

Inside Sales

CRM Proficiency

English Communication

US Market Awareness

Time Zone Flexibility

Tools

CRM software

Sales engagement tools

Job description

What You'll Do

We are looking for a Sales Development Representative (SDR) to lead our inbound lead generation efforts across the APAC/EMEA region. You will identify and qualify potential customers, set up meetings for the sales team, and help us grow our global footprint. You will report to the Manager.

What Your Responsibilities Will Be

• Conduct prospecting through cold calling, email campaigns, LinkedIn, and other channels to create qualified leads in the US/APAC/EMEA markets.
• Qualify inbound leads based on predefined criteria for multiple Avalara products.
• Become proficient in conveying Avalara products to prospects.
• Set up high‑quality meetings and demos for the sales team.
• Collaborate with the marketing and sales teams to refine outreach strategies.
• Maintain accurate and up‑to‑date records in the CRM.
• Exceed weekly/monthly quota and indicators related to calls, emails, and meetings booked.
• Stay informed about industry trends, regional market dynamics, and competitive landscape.
• Promote customer participation in events and webinars.
• Collaborate as a team member within the department and with our organization as a whole.

What You'll Need to be Successful

• 2+ years of experience in a sales or lead generation role in SaaS or tech.
• Familiarity with US business cultures, time zones, and communication nuances.
• Experience establishing communication and engagement with prospects in English.
• Experience speaking with international prospects.
• Prior inside‑sales experience in a SaaS firm.
• Experience maintaining clean records of sales outreach and contacts in a CRM.
• Experience using CRM software and sales engagement tools.
• Work flexible hours to accommodate time zones across the US.
• Experience balancing multiple sales opportunities.

Avalara is an AI‑first Company

• You’ll bring experience using AI and AI‑related technologies, ready to thrive here.
• You’ll apply AI every day to business challenges—improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care of You

Total Rewards: In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness: Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity: Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of eight employee‑run resource groups, each with senior leadership and executive sponsorship.

What You Need to Know About Avalara

We’re defining the relationship between tax and tech.

We’ve already built an industry‑leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real – we’re a billion‑dollar business – and we’re not slowing down until we’ve achieved our mission: to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We're an Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, U.S. veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.