Sales Associate, In Stock Management

Amazon Inc.; Bengaluru; On-site; INR 420,000 - 620,000; Full time

Job summary

Amazon Inc. in Bengaluru, India is seeking an AM Associate, ISM to grow seller sales by building strong partnerships and supporting inventory, fulfillment and logistics needs.

You will analyze data, plan inventory, and coordinate with Amazon Ops to resolve supply chain issues while maintaining high service levels. The role requires strong self-motivation, the ability to negotiate, multi-task, and work closely with sellers to optimize inventory and fulfillment operations.

Qualifications

• Strong analytical, problem-solving and ability to simplify processes.
• Negotiate and multi-task in a fast-paced environment.
• Ability to work with sellers, Amazon Ops and Planning to manage inventory and supply chain issues.

Responsibilities

• Handle day-to-day volumes and meet SLAs with quality standards.
• Deliver on multiple deadlines in a fast-paced, ambiguous environment.
• Develop and update reporting on key operational KPIs.
• Manage tactical planning and drive execution of tasks.
• Ensure seller/vendor operational performance aligns with targets.
• Retrieve and analyze data using Excel, Access or SQL.
• Monitor project execution and ensure on-time delivery and quality.

Skills

Analytical thinking

Negotiation

Multi-tasking

Problem solving

Self-motivation

Tools

Excel

Access

SQL

Job description

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. The AM Associate, ISM will help sellers grow their sales on Amazon by building and nurturing a partnership to help support the sellers inventory, fulfillment and logistics requirements. The associate will help to create an engaging experience for our seller partners by providing inputs on inventory planning and providing logistics & fulfillment support. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting, negotiations and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to manage inventory and supply chain issues for the sellers.

Key job responsibilities

• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards.
• Delivers on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment.
• Developing and updating reporting focused on key operational performance indicators.
• Responsible to manage tactical planning and drive execution of assigned tasks
• Ensure seller / vendor operational performance delivery inline with targets
• Retrieve and analyze data using Excel, Access, SQL or other data management systems
• Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program

About the team

The In Stock Management Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. The responsibilities include providing support to sellers in improving their capabilities to ensure seamless business operations. The candidate will assist sellers to get well versed with various Amazon tools, provide support for inbound management and drive supply chain management initiatives with sellers. These tasks include, but are not limited to, assisting in Fulfillment Center (FC) appointment management process, interacting/coordinating with the sellers, identifying and correcting gaps in processes, maintaining records of work received and work performed etc.

Preferred Qualifications

• 1+ years of sales experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.