Sales Associate ( Customer Facing Operations ) No of Openings 20

Lenskart; Pune District; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Commission incentives

Employee discounts

Training opportunities

Career development

Supportive work environment

Job summary

Lenskart in Pune is hiring a Sales Associate to deliver exceptional customer service, drive sales, and ensure a memorable shopping experience. You will assist customers in finding the perfect eyewear solutions and educate them about our products.

The role requires strong communication, the ability to meet sales targets, and a passion for fashion and eyewear trends. Flexible hours including weekends and holidays are expected.

Qualifications

• High school diploma or equivalent; a Bachelor's degree is preferred.
• 12th pass or higher; experience in retail sales or customer service is a plus.
• Strong communication and interpersonal skills.
• Ability to meet and exceed sales targets.
• Passionate about fashion and eyewear trends.
• Willing to work flexible hours, including weekends and holidays.
• Basic computer skills and familiarity with POS systems.
• Ability to work in a fast-paced, customer-oriented environment.

Responsibilities

• Greet customers warmly and provide a friendly, professional shopping experience.
• Assist customers in selecting eyewear to suit needs, preferences, and budget.
• Drive sales by recommending products, upselling, and meeting targets.
• Maintain a clean, organized store with proper product display and stock.
• Help with fitting and basic adjustments to frames.
• Assist with stock receiving and merchandising to ensure inventory accuracy.
• Educate customers about lenses, frames, and eyewear accessories.
• Handle transactions accurately at the cash register.
• Collaborate with team to achieve store sales goals.

Skills

Communication

Interpersonal skills

Sales targets

Education

High school diploma or equivalent

Job description

Location: Pune

Company: Lenskart

About Lenskart:

Lenskart is one of India's leading eyewear brands, offering a wide range of stylish and affordable eyewear. With a strong online presence and retail stores across the country, Lenskart is dedicated to providing high-quality, fashionable eyewear and excellent customer service.

Job Overview:

As a Sales Associate at Lenskart, you will play a key role in delivering exceptional customer service, driving sales, and ensuring customers have a memorable shopping experience. You will be responsible for assisting customers in finding the perfect eyewear solutions, educating them about our products, and contributing to the overall success of the store.

Key Responsibilities:

• Customer Service: Greet customers warmly and provide a friendly, professional shopping experience.
  
• Product Knowledge: Assist customers in selecting eyewear that suits their needs, preferences, and budget by sharing expert product knowledge.
  
• Sales: Drive sales by recommending suitable products, upselling, and meeting individual sales targets.
  
• Store Operations: Maintain a clean and organized store, ensuring products are properly displayed and stocked.
  
• Fitting and Adjustments: Help customers with fitting eyewear and perform basic adjustments to frames.
  
• Inventory Management: Assist with stock management, including receiving and stocking merchandise and ensuring inventory accuracy.
  
• Customer Education: Educate customers about different lenses, frames, and eyewear accessories, ensuring they are well-informed about their purchase.
  
• Cash Handling: Handle transactions accurately, including operating the cash register and processing payments.
  
• Team Collaboration: Work closely with team members to achieve store sales goals and maintain a positive work environment.
  

Requirements:

• High school diploma or equivalent (Bachelors degree preferred).

• 12th Pass + Experienced can apply
  
• Previous experience in retail sales or customer service is a plus.
  
• Strong communication and interpersonal skills.
  
• Ability to meet and exceed sales targets.
  
• Passionate about fashion and eyewear trends.
  
• Ability to work in a fast-paced, customer-oriented environment.
  
• Basic computer skills and familiarity with sales systems or POS systems.
  
• Willingness to work flexible hours, including weekends and holidays.
  

Benefits:

• Competitive salary and commission-based incentives.
  
• Employee discounts on eyewear products.
  
• Training and career development opportunities.
  
• A dynamic, supportive work environment