Sales Administrator II

Eyeota; Hyderabad; On-site; INR 4,00,000 - 6,00,000; Full time

Job summary

A leading technology company in Hyderabad is looking for an Administrative Support professional. This role includes responsibilities such as resolving team communication issues and managing vendor onboarding processes. The ideal candidate should have at least 3 years of administrative experience and strong communication skills. Join a dynamic and diverse team dedicated to innovation and growth.

Qualifications

• 3+ years of experience in administrative or operations support roles.
• Basic understanding of administrative tasks and office operations.
• Ability to work under pressure and manage stressful situations.

Responsibilities

• Investigate and resolve team-related communication issues.
• Manage vendor onboarding processes using the DB Compass platform.
• Provide timely and constructive feedback to team members.

Skills

Communication skills

Conflict resolution

Time management

Job description

Overview

The selected candidate will provide direct administrative support to the manager, assisting with day-to-day operations and team management activities. Key responsibilities include investigating and resolving agent-related issues across communication channels such as chat, calls, and emails, delivering timely feedback to team members, and supporting vendor onboarding and other tasks on the DB Compass platform. The role also involves contributing to undefined DB-related assignments as they arise, ensuring smooth workflow and operational efficiency. Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

Responsibilities

• Investigate and resolve team-related communication issues across various channels including chat, calls, and emails
• Manage vendor onboarding processes using the DB compass platform
• Provide timely and constructive feedback to team members to support performance improvement
• Prepare and coordinate weekly sales workshops, ensuring alignment with business goals
• Edit and maintain reports, updating relevant data accurately in spreadsheets and shared systems

Qualifications

• Minimum of 3+ years of experience in administrative or operations support roles
• Basic understanding of administrative tasks and office operations
• Proficiency in using telecommunication tools and computer systems for extended periods
• Strong ability to work under pressure, manage stressful situations, and resolve conflicts effectively
• Flexibility to work during evening hours or weekends as required by business needs