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Role:SailPoint IdentityandAccessManagement—Senior Consultant
Location:HYDERABAD | BANGALORE | PUNE | CHENNAI|MUMBAI|Gurgaon|KOLKATA
Experience: 7-9 Years
Notice Period:0-30 days(If you have negotiable notice period or buyout option please apply)
Requirements
As a Senior Consultantin the hybrid operate business, you are responsible for adhering to the definedoperating procedures and guidelines in operating the identity and access management services in the Managed Services model, which includes the following:
- Administer and support SailPoint IdentityIQ platformoperations, governance processes, and daily service delivery activities,including incident resolution, root cause analysis and defect remediation.
- Manage joiner, mover, and leaver (JML) processes,including user provisioning, deprovisioning, access modifications, andentitlement management.
- Execute and support periodic access certificationcampaigns, recertification activities, exception management, and certificationreporting.
- Design, maintain, and optimize Role-Based AccessControl (RBAC) models, access roles, and entitlement structures.
- Configure and manage SailPoint IdentityIQ workflows,approval processes, policies, forms, and lifecycle events.
- Support onboarding and integration of enterpriseapplications into SailPoint IdentityIQ, including connector configuration,testing, and troubleshooting.
- Provide deployment support for non-prod andproduction deployments, import files to the respective environments after theContinuous Integration/Continuous Deployment (CI/CD) pipeline is run.
- Monitor and support identity lifecycle managementprocesses to ensure timely and compliant access provisioning.
- Perform access reviews, entitlement analysis,segregation of duties (SoD) assessments, and governance reporting activities.
- Query databases to support ad hoc and customreporting requirements
- Investigate and resolve IAM-related incidents,service requests, access issues, and workflow failures in accordance withdefined SLAs.
- Support change management activities includingplatform upgrades, enhancements, rule modifications, and release/deploymentactivities.
- Collaborate with application owners, infrastructureteams, auditors, and security stakeholders to support compliance andoperational objectives.
- Developoperational dashboards, access governance reports, and process documentation to improve service efficiency and visibility.
Required:
- Minimum 7-9 years of experience in Identity andAccess Management (IAM) or Identity Governance and Administration (IGA).
- Hands-on experience administering and supportingSailPoint IdentityIQ in enterprise environments.
- Strong understanding of identity lifecyclemanagement, including joiner, mover, and leaver processes.
- Experience managing user provisioning,deprovisioning, access requests, and entitlement administration.
- Experience executing access certification andrecertification campaigns.
- Strong knowledge of RBAC concepts, role engineering,entitlement management, and segregation of duties.
- Experience configuring SailPoint workflows,policies, approvals, and lifecycle event management.
- Experience onboarding applications and integratingsystems with SailPoint IdentityIQ.
- Understanding of Active Directory, Microsoft EntraID, LDAP, and enterprise authentication ecosystems.
- Experience supporting incident, service request,problem, and change management processes.
- Ability to analyze access issues, troubleshootcomplex IAM problems, and provide remediation recommendations.
- Strong verbal and written communication skills withthe ability to interact with technical and business stakeholders .
- Must be willing to work 16x5 rotational shifts
- Flexibility to support night, weekend, holiday, andon-call schedules based on project needs.
Preferred:
- Bachelor’s in computer science or other technicalfields.
- SailPoint IdentityIQ certification preferred.
- Experience supporting healthcare, life sciences, orother regulated industry environments.
- Knowledge of HIPAA, SOX, audit requirements, andaccess governance compliance frameworks.
- Experience supporting large-scale accesscertification programs and governance initiatives.
- Familiarity with ServiceNow-based IAM workflows andticket management processes.
- Experience with application onboarding, connectordevelopment, and IdentityIQ customization.
- Understanding of CIAM, PAM, or broader IdentitySecurity ecosystems.
- Security certifications such as CISSP, CISM,Security+, or equivalent are a plus.
- Experience working in Managed Services environmentswith defined SLAs, continuous improvement initiatives, and operationalgovernance processes.
Must Have Skills:Sailpoint IIQ -L3 /Admin with code fixes and enhancements.