RSK Business Solutions Looking for IT Support Personnel at Gurgaon, Haryana

RSK Business Solutions; Gurugram District; On-site; INR 4,00,000 - 8,00,000; Full time

Job summary

An established industry player is on the lookout for an IT support personnel to join their vibrant team. This role involves providing essential support for a diverse range of technical platforms, including Windows, Ubuntu, and Azure, while managing in-house servers and cloud services. You will be pivotal in troubleshooting issues, configuring systems, and ensuring seamless operations for over 100 team members. If you possess a proactive attitude and a willingness to tackle challenges head-on, this opportunity offers a dynamic work environment where your contributions will be valued and impactful. Join a forward-thinking company that encourages collaboration and innovation in the IT landscape.

Qualifications

• 5+ years experience in IT support and troubleshooting.
• Bachelor's degree required for this mid-level position.

Responsibilities

• Support team with day-to-day IT issues and infrastructure management.
• Install and configure operating systems and software applications.

Skills

Installation of Operating Systems

Configuration, Problem Solving and Troubleshooting

System Hardware Installation

Managing Firewalls

Installing and Managing Network Printers

Cabling, Patching, and LAN/WAN Troubleshooting

Managing Network of Workstations

E-Mail Client Configuration & Support

O365, G-suite and Webmail Management

SQL Server Installation and Configuration

IIS Installation and Configuration

Knowledge of GIT and Github platform

IT Vendor Management

Education

Bachelor’s Degree

Tools

Microsoft Office 365

Azure

SQL Server

GIT

Ubuntu

Windows 10 & 11

Mac OS

Job description

Job Summary

RSK Business Solutions India is an offshore development center for RSK Business Solutions, a UK-based IT Consultancy. We specialize in diverse technical platforms such as Java, Microsoft technologies, and Oracle for a range of clients. We are currently recruiting an IT support personnel who can support our team of 100+ in India with their day-to-day issues working from home and office and complete infrastructure including in-house servers, cloud services like Office 365 and Azure.

Desired Skills/Competencies

1. Installation of Operating Systems: Windows 10 & 11, Server Standard/Enterprise, Ubuntu, Mac OS.
2. Configuration, Problem Solving and Troubleshooting: Skills on Desktop, Laptop, Router Switch, CCTV, DVR, NVR, Attendance Machine, Cabling, Firewall, Access Point, etc.
3. System Hardware Installation: RAM, Hard-drive, SMPS, Motherboards, etc.
4. Managing Firewalls: Cyberome, Pfsense, Fortigate.
5. Installing and Managing Network Printers: WiFi, Switches, Routers, etc.
6. Cabling, Patching, and LAN/WAN Troubleshooting.
7. Managing Network of Workstations.
8. E-Mail Client Configuration & Support: Microsoft Outlook, Office, Windows Live Mail, Thunderbird, etc.
9. O365, G-suite and Webmail: Create emails, backups & Migration, Group policy, forwarder alias, etc.
10. Installation and Configuration of Software: Java, Visual Studio, Office, and other required development tools. Upgrading and downgrading of versions where required.
11. SQL Server Installation and Configuration: Including all variants (Enterprise, Standard, Developer, and Express Edition), and Backup and Restore activities on the same.
12. IIS Installation and Configuration.
13. Knowledge of GIT and Github platform.
14. IT Vendor Management & IT Assets Inventory Management.

Desired Candidate Profile

1. A confident individual who can collaborate actively with the team and resolve their issues effectively.
2. Flexible and able to deal with change.
3. “Roll-up your sleeves” attitude to take on challenges and complete time-critical tasks.
4. Willing to work on additional tasks and responsibilities that will contribute towards department and company goals.
5. Good communication skills.

Date Posted

Sept 05, 2023

Location

Gurgaon

Experience

5+ Years

Qualification

Bachelor’s Degree

Career Level

Mid Level

Job Skills

1. Azure Cloud
2. Configuring Software
3. Email Configuration
4. Installing Software
5. Knowledge of GIT and Github platform
6. Office 365
7. Operating System
8. System Hardware Installation