RR-0251637- Sr. Analyst I Infrastructure Services

INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P.Ltd]; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

INES EIT Services India P. Ltd in Gurugram, Haryana seeks a seasoned infrastructure analyst to provide expert support, assist in implementing projects, and monitor systems for optimal performance.

You will collaborate with a team to enhance infrastructure efficiency, document incidents, and apply advanced technical knowledge to resolve complex issues, adhering to best practices and standards.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Skills

Data analysis

Problem solving

Infrastructure knowledge

Continuous learner

Education

Bachelor's degree in a relevant field

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Job Description:

Essential Job Functions:

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

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