Sr Analyst I Infrastructure Services

INET EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P.Ltd]; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

DXC Technology provides expert infrastructure services with a focus on monitoring, troubleshooting, and optimizing complex IT estates. The role emphasizes collaboration, incident reporting, and adherence to best practices to deliver reliable infrastructure solutions.

The position values deep technical knowledge, problem-solving, and ongoing learning, aligning with a global leader in enterprise technology services. This in-person role supports wellbeing and inclusive collaboration across teams.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• 5+ years of relevant work experience, including at least 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• Continuous learner staying current with industry knowledge and technology.

Responsibilities

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in implementing infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in developing infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Skills

Infrastructure analysis

Data analysis

Problem-solving

Continuous learning

Education

Bachelor's degree in a relevant field

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Job Description: Essential Job Functions:

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

Learn more on dxc.com.