Routing and Switching - Systems Support Analyst

NTT DATA, Inc.; Dadri; On-site; INR 480,000 - 600,000; Full time

Job summary

NTT DATA Services in Noida, Uttar Pradesh (IN) seeks a Routing and Switching - Systems Support Analyst to join our networking operations. You will gather requirements, analyze issues, and provide options to optimize WAN/LAN performance, with 1-2 years of relevant experience and CCNA certification.

The role requires hands-on troubleshooting of routing protocols (RIP, EIGRP, OSPF), familiarity with network monitoring tools, and strong communication skills to coordinate with customers, partners,

Qualifications

• 1-2 years of relevant experience or equivalent education.
• CCNA certification or equivalent preferred.
• B.Tech./Graduate degree required.

Responsibilities

• Gather requirements, analyze networking issues and provide options and recommendations.
• Participation in daily operations meetings, ensuring SLA compliance.
• Support customer environments on 24x7x365 basis.
• Hands-on troubleshooting of routing protocols (RIP, EIGRP, OSPF).
• Knowledge of network monitoring tools (Voyence, SolarWinds).
• WAN/LAN interconnectivity design elements and testing concepts.
• Operate and troubleshoot router platforms, LAN/WAN equipment and wireless infrastructures.
• Adhere to Change Management processes and collaborate within a team.
• Communicate effectively with customers, end users, partners and colleagues.

Skills

Troubleshooting

Communication

Education

B.Tech. or Any Graduate

Job description

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Routing and Switching - Systems Support Analyst

Date: Oct 6, 2026

Location: Noida, UP, IN

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Routing and Switching - Systems Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Responsibilities:

• Gather requirements, analyze technical networking issues and provide options and recommendations.
• Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
• Supporting customer environments on 24x7x365 basis.
• Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
• Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
• Network support and/or Network operations experience of 1-3 years
• Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
• Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
• Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
• Advanced knowledge and troubleshooting skills to support wireless infrastructures.
• Advanced skills in gathering requirements and designing/implementing/supporting network solutions
• Advanced skills and knowledge and adherence to Change Management processes
• Excellent communication skills, both written and oral
• Strong customer service skills; interfaces with customers, end users, partners and associates
• Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals

Experience

1-2 years of relevant experience or equivalent combination of education and work experience.

Skills

• Good troubleshooting skills
• Good verbal and written communication skills.

Educational Qualification

B.Tech. or Any Graduate

Minimum Certifications or Professional Credentials

• Minimum of CCNA level certification.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .