RMO

Felix Hospital; Dadri; On-site; INR 450,000 - 650,000; Full time

Job summary

Felix Hospital in Noida invites applications for the position of Resident Medical Officer (Teleconsultation). The role delivers remote medical consultations, assesses patients, and coordinates with specialists to guide treatment.

Ideal candidates hold MBBS, valid medical registration, and strong communication. Freshers welcome; telemedicine guidelines adherence and EMR familiarity are essential; join a hospital focused on high-quality telehealth.

Qualifications

• MBBS degree from a recognized medical institution.
• Valid registration with the State Medical Council / National Medical Commission, as applicable.
• Good clinical assessment and diagnostic skills.
• Knowledge of telemedicine guidelines and medical ethics.
• Excellent verbal communication and patient counselling skills.
• Familiarity with electronic medical records and teleconsultation platforms.

Responsibilities

• Provide medical consultations to patients through telephone and video consultation platforms.
• Conduct preliminary assessments by understanding patients' symptoms, medical history, and current health conditions.
• Evaluate patient complaints and provide appropriate medical guidance within the scope of clinical practice.
• Review medical reports, prescriptions, and diagnostic investigations shared by patients.
• Identify medical emergencies and guide patients to visit the hospital or seek immediate emergency care.
• Coordinate with consultants and specialists for expert opinions and further treatment recommendations.
• Provide follow-up consultations and monitor patients' progress as required.
• Maintain accurate patient records, consultation notes, prescriptions, and medical documentation.
• Ensure compliance with telemedicine practice guidelines, hospital protocols, and patient confidentiality requirements.
• Educate patients regarding medication usage, preventive healthcare, lifestyle modifications, and follow-up requirements.
• Coordinate with the call centre and other hospital departments for appointment scheduling and patient follow-ups.
• Ensure timely response to patient enquiries and maintain professional communication during consultations.
• Escalate complicated cases to the concerned consultants or emergency department whenever necessary.
• Support the hospital in improving teleconsultation services and overall patient satisfaction.

Skills

Clinical knowledge

Communication skills

Telemedicine platforms

Patient counselling

Coordination skills

Medical ethics

Education

MBBS

Tools

EMR systems

Teleconsultation platforms

Job description

End Date 18 Nov 2026

Required Experience 1 - 3 years

Basic Section

Band B2

Designation RMO

Campus/Non Campus Non Campus

Organisational

Group Felix Group

Department Medical

Country India

Region North

Branch Noida

Working Location Noida-83

Skills

Skill

Working Language

Job Description

Job Description – RMO (Teleconsultation)

Department: Medical Department
Designation: Resident Medical Officer (RMO) – Teleconsultation
Qualification: MBBS
Experience: 0–2 Years (Freshers can also apply)
Industry: Healthcare / Hospital

Job Summary

The Resident Medical Officer (RMO) – Teleconsultation will be responsible for providing remote medical consultations, addressing patient health-related queries, conducting preliminary clinical assessments, and coordinating with specialist doctors for further medical advice and treatment. The role involves ensuring quality healthcare services through telemedicine while maintaining accurate medical records and adhering to established clinical protocols.

Key Responsibilities

Provide medical consultations to patients through telephone and video consultation platforms.

Conduct preliminary assessments by understanding patients' symptoms, medical history, and current health conditions.

Evaluate patient complaints and provide appropriate medical guidance within the scope of clinical practice.

Review medical reports, prescriptions, and diagnostic investigations shared by patients.

Identify medical emergencies and guide patients to visit the hospital or seek immediate emergency care.

Coordinate with consultants and specialists for expert opinions and further treatment recommendations.

Provide follow-up consultations and monitor patients' progress as required.

Maintain accurate patient records, consultation notes, prescriptions, and medical documentation.

Ensure compliance with telemedicine practice guidelines, hospital protocols, and patient confidentiality requirements.

Educate patients regarding medication usage, preventive healthcare, lifestyle modifications, and follow-up requirements.

Coordinate with the call centre and other hospital departments for appointment scheduling and patient follow-ups.

Ensure timely response to patient enquiries and maintain professional communication during consultations.

Escalate complicated cases to the concerned consultants or emergency department whenever necessary.

Support the hospital in improving teleconsultation services and overall patient satisfaction.

MBBS degree from a recognized medical institution.

Valid registration with the State Medical Council / National Medical Commission, as applicable.

Good clinical assessment and diagnostic skills.

Knowledge of telemedicine guidelines and medical ethics.

Excellent verbal communication and patient counselling skills.

Familiarity with electronic medical records and teleconsultation platforms.

Ability to identify critical cases and make appropriate clinical decisions.

Good interpersonal and coordination skills.

Patient-centric approach with strong professional ethics.

Key Performance Indicators (KPIs)

Number of successful teleconsultations conducted.

Patient satisfaction and feedback scores.

Timely response and consultation turnaround time.

Accuracy of clinical documentation and prescriptions.

Effective patient follow-up and coordination.

Compliance with clinical protocols and telemedicine guidelines.

Appropriate identification and escalation of emergency cases.

Preferred Candidate Profile

Candidates should possess sound clinical knowledge, excellent communication skills, and the ability to provide effective medical consultations remotely. Candidates with prior experience in teleconsultation, emergency medicine, or general clinical practice will be preferred.