RME Manager II (Fulfillment & Operations)

Amazon; Surat; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Amazon in Surat, Gujarat seeks a Reliability Program Manager to lead building maintenance, safety and compliance. You will drive reliability, cost efficiency, vendor management and operational excellence while coordinating with Real Estate teams.

The role requires 5+ years in reliability/facilities management, a bachelor's degree, and the ability to work flexible shifts. Proficiency in MS Excel/Office is essential for reporting and budgeting.

Qualifications

• Bachelor's degree or equivalent experience in facilities/engineering management.
• 5+ years in reliability or facilities management roles with leadership experience.
• Ability to work across shifts, including weekends/nights/holidays.
• Proficient with MS Excel, Word and Office suite for reporting.

Responsibilities

• Oversee building maintenance, reliability, performance and cost targets.
• Ensure compliance with Indian laws, Hazwaste, calibrations and permits.
• Maintain FSSAI standards, pest control and building cleanliness.
• Prepare annual OPEX and CAPEX budgets and track spend against targets.
• Lead maintenance team and 3rd party vendors, ensure safety and 5S standards.

Skills

Reliability program management

Team management

Budget management

Supplier management

Problem solving

Client relations

Education

Bachelor's degree

Tools

MS Excel

MS Word

MS Office

Job description

• Responsible for the overall building and facilities maintenance (Reliability, Performance, Cost, etc.)
• Responsible for ensuring compliance standards/laws of India. These include Hazwaste management, Pressure vessels, Calibrations, Pollution control board requirements, Electricity board requirements, weights & measurement, license & permits.
• Responsible ensuring the FSSAI food safety standards in the building, which includes pest control, building cleanliness, ensuring all related documents of FSSAI.
• Responsible for ensuring upkeep and availability of common area lighting, fire protection, STP and any others which are in Landlord scope by close coordination with Landlord and Amazon Real Estate team.
• Involve in site launch discussions and ensure all the previous learnings are being incorporated in the design.
• Responsible for preparation of annual OPEX and CAPEX budgets and ensure to achieve the spent targets set by leadership team.
• Responsible for preparation of RCA for any incidents/breakdowns and ensuring elimination of root causes.
• Create contingency plans for critical equipment and ensuring the effectiveness.
• Responsible for SOP preparation/updation, also adherence of the same by all members.
• Understanding the bench marks of Amazon RME activities and has to meet/raise the bar of the same.
• Responsible for equipment maintenance (Conveyors, workstations, Labeling Machines, PLC control systems, electrical systems, trolleys etc.)
• Responsible to give timely feedback/inputs to their team members and evaluate them in yearly performance review.
• Develop and apply Preventive Maintenance Routines on equipment.
• Ensure the contractors/vendors follow the rules at all times and the projects are handled with minimum inconvenience to the site operations.
• Develop and implement vendor AMCs with appropriate service levels for equipment
• Follow up required material purchasing with the Procurement Team
• Responsible for preparation of critical spares list for all installations as per manufacturer's recommendations and plan and maintain the required inventory at site at all-time where the maintenance is carried out with in-house teams
• Provide feedback and analysis on equipment performance and availability
• Manage day-to-day issues on equipment with the Operations teams, defining Priorities with Operation, and organize the work accordingly.
• Responsible to manage a team of Maintenance technicians and 3rd party facilities service provider.
• Define goals, priorities, organized staff planning, staff training to ensure service levels.
• Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site.
• Responsible for building housekeeping to keep the site within 5S standards by managing a diverse team and ensure all the standards are followed.
• Responsible for maintaining, following, upgrading and storing of relevant documents for RME function.
• Support the Engineering & projects team for installation of new equipment. Ensure the installation, operation & performance standards of any equipment/asset are in line with Amazon standards.
• Be a leader within the group as well as within other teams.
• Be positive and offer creative out of the box solutions.
• Provide immediate technical guidance to operations during critical events.

Basic Qualifications

• 5+ years of Reliability Program Manager or equivalent experience
• Bachelor's degree, or 2+ years of Amazon experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience with computers, including MS Excel, Word and Office

Preferred Qualifications

• 5+ years of team management, budget responsibilities, supplier management, problem solving, and client/ customer relations experience
• Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.