RM - SCF Business

Skillventory; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Skillventory in Mumbai is seeking a skilled professional to manage end-to-end servicing and relationship management of Supply Chain Finance clients, including anchors, dealers, vendors, and channel partners.

The role focuses on delivering superior client experience, ensuring smooth transaction processing, timely issue resolution, and collaboration with Sales, Credit, Risk, Legal and Operations to implement programs and onboard partners.

Qualifications

• Minimum 2-4 years experience in SCF Business in NBFC.

Responsibilities

• Manage onboarding & post-acquisition relationships for SCF programs and anchor corporates.
• Serve as the primary point of contact for operational and service-related queries.
• Build strong relationships with Anchor treasury teams, procurement, finance teams, dealers, distributors and vendors.
• Conduct periodic service review meetings with customers.
• Ensure high levels of customer satisfaction and retention.
• Coordinate end-to-end implementation of Supply Chain Finance programs.
• Work with Sales, Credit, Risk, Legal, Operations and Technology during program setup.
• Ensure timely onboarding of anchors and channel partners.
• Facilitate documentation and account setup processes.
• Track implementation milestones and resolve bottlenecks proactively.
• Support system integration and platform onboarding activities.

Skills

SCF experience

Relationship management

Job description

Role & responsibilities

This job role will require the incumbent to manage end-to-end servicing and relationship management of Supply Chain Finance clients, including Anchors, Dealers, Vendors, Distributors, and Channel Partners. The role focuses on delivering superior client experience, ensuring efficient transaction processing, timely issue resolution, operational excellence, portfolio growth support, and adherence to regulatory and internal compliance requirements.

Key Roles & Responsibilities

• Manage onboarding & post-acquisition relationships for assigned SCF programs and anchor corporates.
• Serve as the primary point of contact for operational and service-related queries.
• Build strong relationships with Anchor treasury teams, procurement teams, finance teams, dealers, distributors, and vendors.
• Conduct periodic service review meetings with customers.
• Ensure high levels of customer satisfaction and retention.
• Drive customer engagement and improve client experience metrics.
• Coordinate end-to-end implementation of Supply Chain Finance programs.
• Work closely with Sales, Credit, Risk, Legal, Operations, and Technology teams during program setup.
• Ensure timely onboarding of anchors and channel partners.
• Facilitate execution of documentation and account setup processes.
• Track implementation milestones and resolve bottlenecks proactively.
• Support system integration and platform onboarding activities.

Preferred candidate profile

Minimum- 2-4 years experience in SCF Business in NBFC