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An established industry player in the BPO and ITES sector is seeking a skilled Network Administrator to enhance their IT services. This role involves maintaining relationships with L3 support teams, ensuring consistency in service delivery, and driving automation initiatives within the Network Incident track team. The ideal candidate will possess a Bachelor's degree in Computer Science and have at least 5 years of experience in managing complex IT infrastructures. Join a dynamic team where your contributions will directly impact operational excellence and help shape the future of IT service management.
Location: Noida
Brief Role:
Maintaining relationship with L3 support teams.
Liaison between Technical Oversight.
Co-working with the Network Technical track team members.
Enable standardization of processes and working practices as they relate to the Network Technical track.
Drive consistency in service delivery by supporting one unified operate model.
Help drive automation activities to ensure the Network Incident track team.
Reviewing others' work for compliance with team quality standards and provide suggestions for improvement.
Providing constructive feedback tailored to each person's style and environment.
Ability to develop working relationships across all levels within IT services.
Familiarization of current IT infrastructure and application technology.
Understanding of ITIL Service Management principles particularly Incident, Problem and Change Management.
Salary: Not Disclosed by Recruiter
Functional Area: IT Software – Network Administration, Security
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Network Administrator
Desired Candidate Profile:
Bachelor's degree in Computer Science or a related discipline.
5 years experience in the field.
Good technical background with understanding of large complex infrastructure.
Experience working with IT requirements of a global firm.