Revenue operations analyst

3127 SUSE Software Solutions India Private Limited; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

SUSE Software Solutions India Private Limited in Bengaluru invites a Revenue Operations Analyst II to join our Center of Excellence. You will build sales reports, analyze pipeline, and provide leadership with actionable insights, while partnering with Field operations, Salesforce, BI, finance, and strategy teams.

You will own partner onboarding, deal registrations, inbox operations, and support forecasting with AI-enabled tools like Salesforce Einstein and Notebook LM to streamline revenue

Qualifications

• 3–5 years in Sales Operations, Partner Operations, RevOps, or Commercial Analytics.
• Hands‑on experience with Salesforce (SFDC) lifecycle and reporting.
• Strong proficiency with Power BI and Google Workspace (vlookup/xlookup, pivots, queries).
• Clear communication with global stakeholders.
• Analytical mindset to diagnose and synthesize revenue metrics.

Responsibilities

• Build sales reports, analyze pipeline and performance metrics.
• Act as trusted advisor to revenue operations team to improve performance.
• Partner with Field operations, Salesforce, BI, finance, and strategy teams.

Skills

Sales Operations

Salesforce SFDC

Power BI

Data analysis

Stakeholder communication

Tools

Salesforce

Power BI

Google Workspace

Notebook LM

Gemini workflows

Claude

Job description

About Us

SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere—from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission‑critical resilience at www.suse.com.

Revenue Operations Analyst II – Center of Excellence

• Data & Reporting: Build sales reports, analyze pipeline and performance metrics, and glean insights for leadership.
• Strategic Partnership: Act as a trusted advisor to the broader revenue operations team to help improve team performance.
• Cross‑Functional Collaboration: Partner closely with Field operations teams, Salesforce, BI, finance, and strategy teams.
• Partner Onboarding & Deal Registration: Manage partner portal registrations, verify compliance, certifications, and agreements, and adjudicate deal registrations to eliminate channel conflict with direct sales teams.
• Partner Communications & Inbox Operations: Act as primary owner of shared partner operational mailboxes and support ticketing queues, resolving queries related to deal status, portal access and closing the partner applications.
• Process & Project Management: Support operational initiatives, forecast tracking, and day‑to‑day sales enablement workflows.
• AI Integration in Daily Operations: Leverage AI tools such as Salesforce Einstein, CRM copilot agents and Notebook LLMs to understand the existing complex programs to derive actions.
• Bookings Tracking in CRM: Monitor closed‑won bookings, audit opportunity contract values, maintain deal stage hygiene, and ensure smooth data flow from CRM pipelines to finance and billing systems for accurate revenue recognition.
• Scalable Analytics & Tool Enablement: Builds and maintains shared operational assets (such as reusable Power BI templates, core data models, and centralized Salesforce workflows) to eliminate redundant reporting efforts and empower wider commercial teams with single‑source‑of‑truth insights.
• Tiered Operational Support & SLA Management: Functions as the primary hub for handling centralized service requests, ticketing queues, and shared inboxes—delivering high‑efficiency support, dispute resolution and administrative enablement against defined organizational SLAs.
• Continuous Improvement & Innovation Hub: Identifies operational bottlenecks across end‑to‑end revenue processes to pilot and scale automation, AI‑driven workflows and best practices that elevate productivity across the entire global revenue operations network.

Required Qualifications & Experience

• Experience: 3–5 years in Sales Operations, Partner Operations, RevOps, or Commercial Analytics.
• CRM Proficiency: Hands‑on experience with Salesforce (SFDC) (lead/opportunity lifecycle, report builder, list views, and field hygiene).
• BI & Data Tools: Strong proficiency in using Power BI and advanced Google Google Workspace (vlookup/xlookup, pivot tables, query functions, Gemini workflows, Notebook LM, claude).
• Communication: Proficiency in communicating deliverable with Global stakeholders.
• Analytical Mindset: Demonstrated ability to dissect complex data, diagnose, and synthesize revenue metrics for leadership.

Job Sales / Customer Operations

What We Offer

We empower you to be bold, driving your career to create the future you want.

We celebrate and reward your achievements.

We give you the freedom to be yourself.

You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives.

A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

SUSE Values

• Choice – We are continuously making choice happen. We are accountable for our choices. We never get complacent.
• Community – Nobody is smarter than everybody. We embrace diversity of thought. We are “open source first, upstream first” where collaboration benefits all.
• Trust – We are trusted to deliver with integrity. We offer trust by default, and do not wait for it to be earned. We foster an environment where everyone trusts each other.
• Innovation – We foster a culture of experimentation, and embrace change by challenging the norm. We are committed to continuous improvement, creativity and adaptability. Ideas are great, but without execution they are just ideas.

Choice: We are continuously making choice happen We are accountable for our choices We never get complacent Community: Nobody is smarter than everybody We embrace diversity of thought We are “open source first, upstream first” where collaboration benefits all Trust: We are trusted to deliver with integrity We offer trust by default, and do not wait for it to be earned We foster an environment where everyone trusts each other Innovation: We foster a culture of experimentation, and embrace change by challenging the norm We are committed to continuous improvement, creativity and adaptability Ideas are great, but without execution they are just ideas Welcome Welcome to your SUSE journey! We are a global leader in innovative, reliable, and enterprise‑grade open source solutions. We specialise in Enterprise Linux, Kubernetes Management, and Edge solutions, collaborating with communities and making innovation possible everywhere. Choose open, choose SUSE!