Retail Sales Executive | Location - Bhatinda, Punjab

Cosmo Films; New Delhi, Bathinda; On-site; INR 279,000 - 424,000; Full time

Job summary

Cosmo Films in Delhi is seeking an energetic Sales & Customer Experience Associate to drive daily and monthly sales for Pet Food, Accessories, Pharmacy & Services, and to upsell and cross-sell products. You will greet customers, assess pet needs, recommend the right products, explain offers and Zigly Prime loyalty program.

Additionally, you will handle store operations, billing, stock, merchandising and grooming/service promotions, while building lasting customer relationships and sharing daily

Qualifications

• Proven experience in retail sales and customer service is preferred.

Responsibilities

• Sales & Revenue: Achieve daily/monthly sales targets for Pet Food, Accessories, Pharmacy & Services. Upsell & cross-sell products.
• Customer Experience: Greet customers, understand pet needs, recommend right products, explain offers & loyalty program (Zigly Prime).
• Store Operations: Handle billing (POS), stock management, inventory counting, visual merchandising & store cleanliness.
• Pet Services: Promote Grooming, Vet Consultation & other services to walk-in customers.
• Customer Relationship: Build strong relationships, handle customer queries/complaints and ensure repeat visits.
• Reporting: Maintain daily sales reports and share feedback with Store Manager.

Job description

Key Responsibilities:

• Sales & Revenue: Achieve daily/monthly sales targets for Pet Food, Accessories, Pharmacy & Services. Upsell & cross-sell products.

• Customer Experience: Greet customers, understand pet needs, recommend right products, explain offers & loyalty program (Zigly Prime).

• Store Operations: Handle billing (POS), stock management, inventory counting, visual merchandising & store cleanliness.

• Pet Services: Promote Grooming, Vet Consultation & other services to walk-in customers.

• Customer Relationship: Build strong relationships, handle customer queries/complaints and ensure repeat visits.

• Reporting: Maintain daily sales reports and share feedback with Store Manager.