Resource Manager

Brandtech+; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Brandtech+ is seeking a versatile Resource Manager in Mumbai to oversee market capacity (NAM/LAM) and ensure efficient staffing for projects. You will partner with Project Managers and Account Managers to forecast needs, balance workloads, and provide proactive resource solutions.

You will manage the OMG capacity portal, coordinate with regional Resource Managers, and drive efficient staffing across global teams while aligning with client contracts and project milestones.

Qualifications

• 3+ years of agency experience preferred.
• Experience with resource scheduling and management.
• Strong negotiation and problem-solving skills.
• Proven ability to manage global teams and resources.
• Excellent organizational and communication skills.

Responsibilities

• Forecast incoming projects with Project/Account Managers and build resource solutions.
• Identify and resolve resource conflicts before crises.
• Provide solutions to bottlenecks by reallocation or staggered deliveries.
• Share resources across regions and manage cross-region capacity.
• Maintain and interpret capacity data in the OMG system.
• Ensure team workload is balanced and resources are busy.
• Build strong relationships with discipline leads and senior stakeholders.
• Understand client contracts and ensure compliance in staffing.

Skills

Organizational skills

Communication

Multitasking

Negotiation

Problem-solving

Global collaboration

Leadership

Entrepreneurial spirit

Agency experience

Resource scheduling

Creative concepting

Campaign production

Toolkits activation

Traffic management

Tools

OMG tool

Job description

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.

As a part of The Brandtech Group , we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role:

Resource Manager

Location:

Mumbai, India

About the role:

BTG+ isseekinga talented and versatileResource Managerto join our in-house studio.

Working with the Project Managers and Account Managers,theResourceManager has strategic oversight oftheir market (NAM/LAM)and ensures the account is resourced efficiently.

Liaising with each market, the Resource Manager helps assess capacity levels at key milestones before the projects land and works with the teams to provide resource solutions to support each project.

The Resource Manager will also manage a portal (OMG) that gives accurate capacity information and is updated regularly for any and / or all of the various markets within their region.

What you will be doing:

• Regularly meet with the dedicated Project, Account Managers and Account Directors from each market/channel to forecast incoming projects and build resource solutions to help capacity manage the regions
• Identifyand resolve any potential resource conflicts and resolving/ or escape to Production Leads/ Account Director prior to a crisis occurring.
• Help to provide solutions to bottle necked projects and how we can either (andnot limited to):
• Share resource from other regions
• Stagger deliveries
• Stagger the start of projects
• Identifypriority projects
• Look for opportunities of reusing assets,
• Works in close contact with theGlobal Resource Manager andResource Managers in other regions to ensure effective resource management, sharing resources across the globe where possible to support each other.
• Pull the weekly traffic report.
• Supply weekly reportspertaining toforecasted capacity and highlight any potential issues and / orlull’sin capacity.
• Ensureon a daily basisthat the team is all busy and work is being evenly spread amongst the team.
• Builds strong and mutually beneficial relationships will all discipline leads
• Knowledge of the contractual core team,assistingpredictions of resource requirements.
• Understand and master the resource management tool(OMG)in order toensure the mostaccurateand relevant data is gathered
• Identifya network of direct/reliable short-term support staff in localised areas
• Understanding and ensuring client specific contract terms are adhered to.
• Successfully manages the teams’ expectations on the delivery and capacity of the studio.
• Develop a deep understanding of the creativeresourcesskills, work methodologies andestablisha close working relationship
• Develop close working relationships with the other regionalResource Managers.

What you need to be great in this role:

• Excellent organizational and communication skills, including attention to detail
• Comfortable booking and managing resource in studio settings with high-volume, fast-paced work
• The ability to multitask effectively and deal with constant requests and changes
• The understanding of agency and account processes
• Good negotiation and problem-solving skills
• Experience dealing with global teams and resources.
• Encourages others anddemonstratesgood leadership skills in cross-discipline, multi-level team
• Challenges convention by exploring alternatives
• Possess an entrepreneurial spirit and willing to learn the key skills for running a business
• 3+ years of relevant experience in an agency setting is ideal.
• 3+ years of experience in the following:
• Resource scheduling & management
• Creative concepting
• Campaign or creative asset production
• Adapting and activating toolkits
• Trafficking work through Creatives, Strategy and Designers (static and motion)

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learningand listening to understand

Be **Results-focused** to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.’