Research Innovation Analyst 1

RSM US LLP; Gurugram District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

RSM US LLP seeks a Research Innovation Analyst to support the Client & Market Insights team. You will turn data from surveys, CRM, and financial sources into clear, decision-ready findings and recommendations. The role emphasizes quality assurance, process improvement, and responsible use of AI-enabled tools for efficient analytics.

You will collaborate across teams, translate complex data into executive-ready reports, and contribute to dashboards and templates that support stakeholder decisions.

Qualifications

• Bachelor's degree in a relevant analytical, business, research, marketing, economics, statistics, data, or social-science field.
• 2 to 3 years of experience in research, insights, data analysis, business analysis, customer experience, market research, or a related analytical role.
• Strong Microsoft Excel and PowerPoint skills.
• Experience preparing, analyzing, and validating data from surveys, CRM, financial, operational, or text sources.
• Ability to translate data into clear findings, presentations, dashboards, or recommendations for stakeholders.
• Demonstrated quality-assurance discipline, including checking figures and documenting assumptions.

Responsibilities

• Prepare, clean, validate, and document data from multiple sources.
• Analyze data using descriptive, cross-tabulation, trend analysis, and qualitative coding.
• Support advanced analysis and AI-enabled tools for research workflows.
• Apply quality assurance before sharing outputs with stakeholders.
• Translate findings into reports, dashboards, and practical next steps for business teams.
• Maintain organized research materials and reusable assets in approved systems.

Skills

Excel

PowerPoint

Analytical thinking

Communication

Quality assurance

Attention to detail

Collaboration

Learning agility

Education

Bachelor's degree

Tools

Qualtrics

SPSS

Power BI

Tableau

SQL

R

Python

Job description

Job Description:

The Opportunity

As a Research Innovation Analyst, you will support RSM’s Client & Market Insights team by working with research and business data from multiple sources and turning it into accurate, clear, decision-ready findings. Your work will span primary research, client and customer insights, quality assurance, process improvement, and the responsible use of AI-enabled tools to improve analytical workflows and insight delivery. This role is a strong fit for an analytical, detail-oriented professional who enjoys learning new tools, improving processes, and explaining what the data means to non-technical audiences.

What You’ll Do

• Prepare, combine, clean, validate, and document quantitative and qualitative data from multiple sources, including survey, customer, CRM, financial, operational, and text data.
• Analyze research and business data using descriptive analysis, cross-tabulation, trend analysis, qualitative coding, and support for more advanced analysis when needed.
• Use approved AI-enabled tools to support research, data synthesis, documentation, and workflow improvement while applying professional judgment and validating the results.
• Apply quality assurance by checking figures, reconciling sources, documenting assumptions, and validating outputs before findings are shared.
• Translate findings into clear reports, presentations, dashboards, recommendations, and practical next steps for business stakeholders.
• Maintain organized research materials, documentation, templates, and reusable assets in approved systems to support efficient reuse and verification.

What You Bring: Required Qualifications

• Bachelor’s degree in a relevant analytical, business, research, marketing, economics, statistics, data, or social-science field.
• 2 to 3 years of experience in research, insights, data analysis, business analysis, customer experience, market research, or a related analytical role.
• Strong Microsoft Excel and PowerPoint skills.
• Experience preparing, analyzing, and validating quantitative or qualitative data from sources such as surveys, customer or CRM systems, financial or operational datasets, and text-based information.
• Strong analytical and communication skills, including the ability to translate data into clear findings, presentations, dashboards, or recommendations for business stakeholders.
• Demonstrated quality‑assurance discipline, such as checking figures, reconciling sources, documenting assumptions, proofreading deliverables, or validating outputs.
• Attention to detail, sound judgment, collaboration, learning agility, and comfort responsibly using new analytical and AI‑enabled tools.

Preferred Qualifications

• Experience with one or more survey, business‑intelligence, statistical, or analytical tools such as Qualtrics, SPSS, Power BI, Tableau, SQL, R, or Python.
• Experience with survey research, customer experience, voice‑of‑customer, market research, or client‑insight programs.
• Experience using generative AI or enterprise AI tools for research, analysis, documentation, or workflow improvement.
• Experience testing dashboards, analytical workflows, AI‑enabled tools, knowledge bases, chatbots, or automation for accuracy and usability.
• Experience contributing to executive‑ready reports, presentations, dashboards, or recurring insight deliverables.
• Experience documenting data sources, assumptions, methods, and quality checks.

Working Style

• Organizes work, manages priorities, and follows through on commitments.
• Applies sound judgment when working with confidential, sensitive, or incomplete information.
• Collaborates across teams and communicates analytical work clearly to non‑technical audiences.
• Continuously learns relevant research, analytical, and AI‑enabled methods as the work evolves.

Benefits and Compensation

• At RSM, we offer a competitive benefits and compensation package for all our people.
• We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
• Learn more about our total rewards at https://rsmus.com/careers/india.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre‑disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [e-mail].