Research Analyst

Jobtailor; Hyderabad; On-site; INR 450,000 - 600,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Data Research Associate to perform structured web and open-source research, validate professional contacts, and maintain accurate CRM records in line with data governance standards.

You will document sources, resolve conflicting evidence, and collaborate on continuous improvement initiatives while meeting quality and turnaround expectations.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2+ years of online research, data operations, data validation, investigations, or a related field.
• Practical experience using open-source research techniques and evaluating the credibility of online sources.
• Strong attention to detail and ability to apply written standards consistently across high-volume work.
• Ability to distinguish between current and historical professional information and resolve conflicting evidence.
• Clear written communication and disciplined research documentation skills.
• Ability to work independently, manage multiple priorities, and meet quality and turnaround expectations.
• Proficiency with Microsoft Office tools.
• Experience with research workflow, data stewardship, CRM, or case-management platforms is beneficial.
• Fluency in English; additional language capability relevant to supported markets is an advantage.

Responsibilities

• Conduct structured web and open-source research to identify and validate professional contacts.
• Confirm contacts are associated with the correct business and D-U-N-S record.
• Assess whether professional roles and contact details are current, complete, and supported by reliable evidence.
• Create, update, invalidate, or route contact records according to research guidelines, privacy requirements, and data governance standards.
• Document sources, research rationale, and disposition for traceable, audit-defensible decisions.
• Reconcile conflicting information across approved sources.
• Complete assigned research queues within service levels while meeting productivity and quality expectations.
• Perform self-quality checks and respond to feedback from Quality Control, Audit, Operations, or stakeholders.
• Escalate ambiguous, sensitive, or high-risk cases and identify recurring source or process issues.
• Contribute to calibration sessions, knowledge sharing, process documentation, and continuous improvement initiatives.

Skills

Open-Source Research Techniques

Data Validation

Attention to Detail

Microsoft Office Proficiency

Clear Written Communication

Education

Bachelor's degree or equivalent work experience

Tools

CRM Platforms

Case-Management Platforms

Job description

• Conduct structured web and open-source research to identify and validate professional contacts
• Confirm contacts are associated with the correct business and D-U-N-S record
• Assess whether professional roles and contact details are current, complete, and supported by reliable evidence
• Create, update, invalidate, or route contact records according to research guidelines, privacy requirements, and data governance standards
• Document sources, research rationale, and disposition for traceable, audit-defensible decisions
• Reconcile conflicting information across approved sources
• Complete assigned research queues within service levels while meeting productivity and quality expectations
• Perform self-quality checks and respond to feedback from Quality Control, Audit, Operations, or stakeholders
• Escalate ambiguous, sensitive, or high-risk cases and identify recurring source or process issues
• Contribute to calibration sessions, knowledge sharing, process documentation, and continuous improvement initiatives

Requirements

• Bachelor's degree or equivalent work experience
• 2+ years of experience in online research, data operations, data validation, investigations, or a related field
• Practical experience using open-source research techniques and evaluating the credibility of online sources
• Strong attention to detail and ability to apply written standards consistently across high-volume work
• Ability to distinguish between current and historical professional information and resolve conflicting evidence
• Clear written communication and disciplined research documentation skills
• Ability to work independently, manage multiple priorities, and meet quality and turnaround expectations
• Proficiency with Microsoft Office tools
• Experience with research workflow, data stewardship, CRM, or case-management platforms is beneficial
• Fluency in English
• Additional language capability relevant to supported markets is an advantage

Core Competencies

Demonstrates expertise in structured web and open-source research, ensuring the accuracy and credibility of professional contact information while adhering to data governance standards. Proficient in managing multiple priorities and maintaining high-quality documentation and communication.

Highest-signal resume keywords

• Open-Source Research Techniques
• Data Validation
• Attention to Detail
• Microsoft Office Proficiency
• Clear Written Communication

Hard Skills

• Data Operations
• Investigations
• Research Workflow
• Data Stewardship
• CRM Platforms
• Case-Management Platforms

Soft Skills

• Independent Work
• Time Management

Industry Keywords

• D-U-N-S Record
• Data Governance Standards
• Quality Control
• Audit-Defensible Decisions
• Continuous Improvement Initiatives