Requisition Posting Title Supervisor, Unapplied Cash Research

Ventra Health, Inc.; Chennai; On-site; INR 3,989,000 - 6,458,000; Full time

Benefits offered by this job

Performance-based incentive plan

Referral bonus

Discretionary incentive bonus

Job summary

Ventra Health in Chennai is seeking a Supervisor for the unapplied cash research team. You will oversee daily research and allocation of unapplied cash items across clients and collaborate with banks, payment posting, and finance teams.

You will ensure timely follow up on suspense accounts, maintain detailed logs for audits, and coach teammates to improve analytical and reconciliation skills, with performance-based incentives and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 2–4 years of medical billing and claims resolution experience preferred.
• AAHAM and/or HFMA certification preferred.
• Experience with offshore engagement and collaboration desired.

Responsibilities

• Manage daily research and allocation of unapplied cash items across clients.
• Collaborate with banks, payment posting, and finance teams for missing details.
• Ensure timely follow up on suspense accounts and reduction of unapplied balances.
• Maintain accurate logs and audit readiness for resolutions.
• Train and coach team members to improve analytical and reconciliation skills.
• Provide periodic reports to leadership on trends and process improvements.

Skills

Analytical skills

Leadership

Communication

Time management

Microsoft Excel

Education

High School Diploma or GED

AAHAM/HFMA certification preferred

Tools

ERP systems

RCM/Billing platforms

Job description

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Come Join Our Team!

• As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards

Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!

Job Summary

• Supervises the unapplied cash research team, ensuring timely investigation, allocation, and resolution of unidentified payments.

Essential Functions and Tasks

• Manage daily research and allocation of unapplied cash items across clients.
• Collaborate with banks, payment posting, and finance teams for missing details.
• Ensure timely follow up on suspense accounts and reduction of unapplied balances.
• Maintain accurate logs and ensure audit readiness for all resolutions.
• Train and coach team members to improve analytical and reconciliation skills.
• Provide periodic reports to leadership on trends and process improvements.

Education and Experience Requirements

• High School Diploma or GED.
• At least two to four (2-4) years of medical billing and claims resolution experience preferred.
• AAHAM and/or HFMA certification preferred.
• Experience with offshore engagement and collaboration desired.

Knowledge, Skills, and Abilities

• Experience in unapplied cash research, reconciliation, and payment posting.
• Strong analytical, communication, and leadership capabilities.
• Familiarity with ERP and RCM billing platforms.
• Become proficient in the use of billing software within 4 weeks and maintain proficiency.
• Ability to read, understand and apply state/federal laws, regulations, and policies.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
• Ability to remain flexible and work within a collaborative and fast-paced environment.
• Basic use of a computer, telephone, internet, copier, fax, and scanner.
• Basic touch 10 key skills.
• Basic Math skills.
• Understand and comply with company policies and procedures.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Compensation

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.

• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health

Equal Employment Opportunity (Applicable only in the US)Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.Solicitation of PaymentVentra Health does not solicit payment from our applicants and candidates for consideration or placement.

Statement of AccessibilityVentra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.