Requisition Posting Title Quality Assurance Specialist

Ventra Health, Inc.; Chennai; On-site; INR 450,000 - 600,000; Full time

Benefits offered by this job

Performance-based incentive plan

Referral bonus

Job summary

Ventra Health, Inc. is seeking a QA Auditor to perform transaction-level audits across RCM functions, ensuring quality, compliance, and process accuracy. You will review billing-related transactions, document findings, and collaborate with QA leadership to improve checklists and sampling methods.

The role requires 2–4 years of medical billing experience, attention to detail, and strong communication skills. Offshore engagement experience and RCM workflow familiarity are valuable.

Qualifications

• Must have 2–4 years of medical billing/claims resolution experience.
• Attention to detail and familiarity with RCM workflows.
• Experience with offshore engagement and collaboration preferred.
• Strong documentation and communication skills.

Responsibilities

• Conduct QA reviews of billing, AR follow-up, or payment posting.
• Document audit findings and share feedback with team leads.
• Refine audit checklists and sampling methods with QA leadership.
• Support calibration sessions and continuous process improvements.
• Maintain audit records for compliance and reporting.
• Assist in developing corrective action plans for recurring errors.

Skills

Attention to detail

RCM workflows

Data interpretation

Documentation & communication

Billing software

Regulations knowledge

Interpersonal skills

Education

High School Diploma or GED

2-4 years medical billing experience

AAHAM/HFMA certification preferred

Tools

Outlook

Word

Excel (Pivot Tables)

Database software

Job description

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Come Join Our Team!

• As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards

Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!

Job Summary

Performs transaction-level audits across RCM functions to ensure quality, compliance, and process accuracy.

Essential Functions and Tasks

• Conduct QA reviews of assigned transactions such as billing, AR follow-up, or payment posting.
• Document audit findings and share feedback with team leads and associates.
• Collaborate with QA leadership to refine audit checklists and sampling methods.
• Support calibration sessions and continuous process improvement efforts.
• Maintain audit records for compliance and reporting purposes.
• Assist in developing corrective action plans for recurring errors.

Education and Experience Requirements

• High School Diploma or GED.
• At least two to four (2-4) years of medical billing and claims resolution experience preferred
• AAHAM and/or HFMA certification preferred
• Experience with offshore engagement and collaboration desired

Knowledge, Skills, and Abilities

• Attention to detail and familiarity with RCM workflows.
• Ability to interpret data and identify process deviations.
• Strong documentation and communication skills.

• Become proficient in the use of billing software within 4 weeks and maintain proficiency
• Ability to read, understand and apply state/federal laws, regulations, and policies
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner
• Ability to remain flexible and work within a collaborative and fast-paced environment

• Basic use of a computer, telephone, internet, copier, fax, and scanner
• Basic touch 10 key skills
• Basic Math skills
• Understand and comply with company policies and procedures
• Strong oral, written, and interpersonal communication skills
• Strong time management and organizational skills
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills

Compensation

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.

• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health

Equal Employment Opportunity (Applicable only in the US)Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.Solicitation of PaymentVentra Health does not solicit payment from our applicants and candidates for consideration or placement.

Statement of AccessibilityVentra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.