Requisition Posting Title Patient Responsibility Recovery Analyst

Ventra Health, Inc.; Chennai District; On-site; INR 6,214,000 - 8,604,000; Full time

Benefits offered by this job

Performance-based incentive

Referral bonus

Job summary

Ventra Health seeks a Patient Responsibility Recovery Analyst to optimize patient balance AR performance for our clients. You will analyze self-pay and post-insurance balances, examining account activities and workflows to resolve trends and drive AR metrics.

You will collaborate with internal and external partners, act as a proactive representative for Ventra Health’s clients, and support leadership by identifying trends and improving processes across a global organization.

Qualifications

• Two to three years of physician or hospital accounts receivable experience.
• Vendor management experience with healthcare revenue cycle functions is preferred.
• Experience in a global organization with multinational teams.

Responsibilities

• Analyze patient account activities and identify workflow gaps.
• Collaborate with internal and external partners to resolve accounts or processes.
• Support leadership by identifying trends and generating actionable worklists.

Skills

AR analysis

Healthcare revenue cycle

Vendor management

Education

Bachelor’s degree in accounting/finance/business

Job description

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• Come Join Our Team!

  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

• Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!

Job Summary

The Patient Responsibility Recovery Analyst will be responsible for optimizing patient balance AR performance for Ventra Health’s clients. These balances are classified as either self-pay with no insurance or as patient responsibility after insurance adjudication. Primary duties involve analyzing account activities and workflow behavior to resolve problematic trends and drive high performance AR metrics.

Essential Functions and Tasks

• Ability to analyze patient account activities and identify workflow gaps.
• Use communication and collaboration skills with internal and external partners to resolve problematic accounts or processes.
• Act as a proactive and positive representative of Ventra Health’s clients.

Education and Experience Requirements

• High School Diploma or GED required. Bachelor’s degree in accounting, finance, business administration, or related field preferred.
• At least two to three years of physician or hospital accounts receivable experience is required. Vendor management experience with healthcare revenue cycle functions is preferred.
• Experience as part of a global organization, working with multinational teams.

Knowledge, Skills, and Abilities

• Troubleshoots, enhances, and standardizes revenue cycle workflows to support operational consistency and performance.
• Analyzes process effectiveness, identifies improvement opportunities, and escalates major issues or risks to leadership.
• Monitors client Accounts Receivable for timeliness, accuracy, and overall effectiveness.
• Communicates AR performance trends and vendor-related issues promptly and clearly.
• Identifies and escalates potential write-offs or adjustments.
• Researches and follows up on assigned accounts to ensure accurate and timely reimbursement.
• Reviews vendor contracts or other relevant documents to maintain a compliant approach to outstanding receivables.
• Determines appropriate follow-up actions on accounts, including adjustments, correspondence, or outreach.
• Supports RCM leadership by identifying trends, generating worklists, and serving as a resource to AR Representatives to promote a cohesive, positive work environment.
• Performs special projects and additional duties as assigned.

Compensation

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.

• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health

Equal Employment Opportunity (Applicable only in the US)Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.Solicitation of PaymentVentra Health does not solicit payment from our applicants and candidates for consideration or placement.