Require a Technical Support Intern in Lucknow

TestHiring; Lucknow; On-site; INR 250,000 - 450,000; Full time

Job summary

TestHiring in Lucknow, India seeks an entry-level application support candidate to monitor applications and handle incidents. The role involves learning to manage low to medium production tasks and performing non-code configuration activities under guidance.

The ideal candidate has a Bachelor's degree (BSc/BCA) with 60% average and strong communication skills, ready to take on challenging tasks in a fast-paced environment.

Qualifications

• Bachelor's Degree required.
• Graduate in BSc or BCA.
• 60% aggregate in 10th, 12th and college.
• Excellent written and verbal communication.
• Ability to take up challenging tasks.

Responsibilities

• Monitor applications and analyze incidents and faults.
• Learn to support low to medium production technical tasks.
• Schedule and monitor production applications.
• Administer services-related applications.
• Handle non-code related app configuration.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Task management

Education

Bachelor's Degree

BSc/BCA

12+3 academic years

60% aggregate

Job description

Responsibilities

• Application Monitoring (Monitoring application processes, Incident & Fault Analysis, Simple Rectification)
• Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application, and its functionality along with the key technology using which the application is developed
• Scheduling and production monitoring of applications
• Administration of Applications related to Services
• Non-code related application configuration activities

Requirements

• Bachelor's Degree
• Preferred education
• Bachelor's Degree
• Required technical and professional expertise
• Graduate BSc, BCA
• 12 Plus 3 Academic years
• Pass percentage of 60 percentage throughout their academics in 10th, 12th and College
• Excellent written and verbal interpersonal skills
• Ability to take up challenging tasks