Require a Process Consultant in Gurgaon

TestHiring; Gurgaon; On-site; INR 900,000 - 1,300,000; Full time

Job summary

TestHiring, Gurgaon, India, is looking for a results-driven Process Improvement Consultant to analyze and redesign business processes across technology teams. You will map workflows, develop SOPs, and lead workshops to drive efficiency.

You will collaborate with cross-functional stakeholders, monitor KPIs, and guide change management during transformations. A 2–5 year background in process consulting and a Bachelor's degree are preferred.

Qualifications

• 2–5 years of hands-on experience in process consulting, business analysis, or operations management within the Technology sector.
• Expertise in process modeling, workflow analysis, and business process reengineering.
• Proficiency with Lean, Six Sigma, or Agile methodologies.
• Excellent analytical skills with ability to translate data into actionable strategies.
• Proven track record of leading process improvement projects from conception to execution.
• Strong communication and interpersonal skills for engaging stakeholders at all levels.
• Bachelor's degree in Business Administration, Engineering, IT, or related field; relevant certifications preferred.

Responsibilities

• Conduct comprehensive assessments of existing business processes to identify inefficiencies and improvement opportunities.
• Design and implement tailored process optimization strategies aligned with technology infrastructure and goals.
• Collaborate with cross-functional teams to facilitate adoption of new methodologies and ensure integration of changes.
• Develop detailed documentation including process maps, SOPs, and performance metrics.
• Lead workshops and training sessions to educate stakeholders on new workflows and best practices.
• Monitor KPIs to evaluate effectiveness of solutions and recommend refinements.
• Provide expert guidance on change management to ensure smooth transformations.

Skills

Lean

Six Sigma

Agile

Data analysis

Stakeholder management

Education

Bachelor's degree in Business Administration

Engineering

Information Technology

Job description

Gurgaon Kty., India | Posted on 08/11/2026

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Job Description

• Conduct comprehensive assessments of existing business processes to identify inefficiencies and areas for improvement.
  
• Design and implement tailored process optimization strategies that align with the organization's technological infrastructure and strategic goals.
  
• Collaborate with cross-functional teams to facilitate the adoption of new methodologies and ensure seamless integration of process changes.
  
• Develop detailed documentation, including process maps, standard operating procedures, and performance metrics.
  
• Lead workshops and training sessions to educate stakeholders on new workflows and best practices.
  
• Monitor key performance indicators (KPIs) to evaluate the effectiveness of implemented solutions and recommend further refinements.
  
• Provide expert guidance on change management to ensure smooth transitions during process transformations.
  

Requirements

• Possess a minimum of 2 to 5 years of hands-on experience in process consulting, business analysis, or operations management within the Technology sector.
  
• Demonstrated expertise in process modeling, workflow analysis, and business process reengineering.
  
• Strong proficiency in utilizing process improvement methodologies such as Lean, Six Sigma, or Agile.
  
• Excellent analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
  
• Proven track record of successfully leading process improvement projects from conception to execution.
  
• Exceptional communication and interpersonal skills, capable of engaging with stakeholders at all organizational levels.
  
• Bachelor's degree in Business Administration, Engineering, Information Technology, or a related field; relevant certifications are highly preferred.