Reporting Analyst I

TGBPL TP India - IBU; Gurugram District; Hybrid; INR 550,000 - 750,000; Full time

Job summary

Teleperformance in Gurugram is seeking a data analytics professional to perform general analytics and statistical modeling on diverse data sets across multiple business domains.

The role focuses on data requirements, collection, processing, cleaning, analysis, modeling and visualization to support decision making and automation improvements within the organization.

Qualifications

• Professional/university degree in a relevant field.
• Approx. 1–2 years of practical professional experience.
• Ability to perform analytics and data visualization.

Responsibilities

• Perform general analytics and statistical modeling on datasets.
• Define data requirements, collect, process, and clean data.
• Analyze, model, and visualize results to inform decisions.
• Identify patterns to improve efficiency and automation.
• Work independently within defined standards and collaborate with team.

Skills

Analytics

Statistical modeling

Data visualization

Data cleaning

Education

Bachelor's degree in a relevant field

Tools

Python

R

SQL

Excel

Job description

Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Responsible for performing general analytics and statistical modeling on existing data sets in various areas of the business (e.g., Market Economics, Supply Chain, Marketing/Advertising, Financial Services, Scientific Research, etc.).

Activities

Activities include:

• defining data requirements
• data collection
• processing
• cleaning
• analysis
• modeling
• visualization

Examines and identifies data patterns and trends to help answer business questions and improve decision making.

Provides inputs for complex Data Science and Big Data Mining projects.

Identifies areas to increase efficiency and automation of data analysis processes.

Positions on this level are fully proficient in executing established standards.

Works independently within set frames and follows set course.

Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area.

Develops own knowledge, shares best practice and develops relevant/appropriate solutions.

Positions at this level are expected to continuously improve the day-to-day activities/processes.

Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.

Be One of Our People

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged.

We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer.

We are looking for fearless people. People who believe that if you are not doing your best, it's not worth it. People who believe in a new way of listening, understanding, and interacting - people who believe in people.

Teleperformance

TP is a global digital business services company. With nearly 490,000 passionate people present in nearly 100 countries and speaking more than 300 languages and dialects, we have the knowledge and resources to deliver outstanding experiences anywhere. We deliver a competitive edge for our clients by combining our unique standards of process excellence with empathetic, high-touch support augmented by cutting-edge technology and our domain expertise.