Renewals Account Manager (Remote)

CrowdStrike; India; Remote; INR 12,00,000 - 15,00,000; Full time

Job summary

A leading cybersecurity firm is seeking a Renewals Account Manager in India to manage the contract renewal cycle and ensure customer success. The ideal candidate has over 2 years in cybersecurity sales and strong communication skills. This role offers a remote-friendly work culture and comprehensive benefits.

Benefits

Remote-friendly work culture

Competitive compensation and equity awards

Comprehensive wellness programs

Paid parental leave

Professional development opportunities

Qualifications

• Minimum 2 years experience in consulting or account management, particularly in cybersecurity.
• Ability to balance multiple tasks and adjust priorities in a fast-paced environment.

Responsibilities

• Manage the contract renewal cycle.
• Provide quotes to channel partners.
• Communicate the value of products to drive growth.

Skills

Track record of meeting or exceeding expectations

Exceptional written and verbal communication

Technical aptitude

Time management skills

SaaS sales experience

Customer Success background

Education

Bachelor's degree or relevant experience

Tools

Salesforce or similar CRM

Job description

About the Role

CrowdStrike is seekingRenewals Account Managersto be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology. You will proactively collaborate with the partner and the customer -- focusing on driving on-time renewals and growing our ARR.

The ideal candidate will have a strong track record of success, organization and discipline, and hail from a SaaS or security company. You will need to be detail-oriented, strong communicator, as well as a creative problem solver.

What You\'ll Do

• Manage the contract renewal cycle.

• Provide quotes to channel partners

• Ensure delivery of quote to end customer

• Consult with partner and customer to answer any questions

• Manage process through booking

• Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.

• Team with the Account Manager to ensure a seamless customer experience.

What You\'ll Need

• Track record of meeting or exceeding expectations in an individually focused, quota carrying role.

• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.

• Technical aptitude and ability to learn new concepts quickly.

• Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings

• Must be a self-starter with the ability to work independently or in a team environment

• A curious nature with a desire to learn and a competitive spirit.

• High level of comfort handling objections and negotiations.

• Excellent time management skills.

• Security or SaaS sales experience

• Customer Success/Service background

• Prior experience using Salesforce or another CRM solution

• 2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity.

• Bachelor\'s degree from an accredited college or university or relevant experience.

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Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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