Remote Customer Service Specialist HR Shared Services arenaflex Streaming

remote click jobs; India; Remote; INR 900,000 - 1,500,000; Full time

Job summary

arenaflex, a global leader in streaming entertainment, seeks an HR Shared Services professional to manage employee data, oversee HR processes, and partner with IT and regional teams to drive data accuracy and operational efficiency. You will contribute to a knowledge-driven HR function and support rapid growth across regions.

The role emphasizes data governance, process automation, and strong customer service to ensure a seamless employee experience from hire to exit within the organization.

Qualifications

• Experience configuring and loading data on HCM platforms.
• Strong ability to manage multiple HR processes and data quality.

Responsibilities

• Maintain and govern employee data accuracy across HR systems.
• Support end-to-end HR processes from onboarding to offboarding.
• Collaborate with IT and regional partners to improve HR operations.

Skills

HCM platform proficiency

Data analysis

Communication skills

Project management

Education

Bachelor's degree

Tools

Power Automate

Ticketing systems

Job description

reputed company

About arenaflex A Global Leader in Streaming Entertainment

arenaflex is the worlds premier streaming entertainment platform, delivering an unrivaled library of TV series, documentaries, original films, and mobile games to more than 236reputed company reputed company members across 234 countries. Our audience enjoys reputed company, adfree viewing on any internetconnected device, anytime and reputed company. As we continue to expand our footprint and reputed company the way people experience entertainment, we recognize that our greatest asset is our people. arenaflexs culture is reputed company on creativity, collaboration, and a reputed company reputed company on delivering exceptional experiencesboth for our members and for the talented professionals who power our business.

Why This Role reputed company

Joining the HR Shared Services team at arenaflex means becoming the primary reputed company of contact for reputed company employee inquiries reputed company to HR processes, data reputed company, and system transactions. You will partner closely with regional and local talent teams to resolve issues quickly, ensure data accuracy, and continuously improve the employee experience. This is a highvisibility, reputed companydriven position that sits at the intersection of technology, reputed company, and customer service.

Key Responsibilities

• Data Accuracy & Governance: Maintain the reputed company of employee data by overseeing employee structures, processes, and reputed company transactions. Conduct regular audits to identify and correct discrepancies.
• Employee Lifecycle Management: Support endtoend HR processesfrom reputed company new hires to offboarding departing employeesensuring a seamless experience for reputed company stakeholders.
• System Optimization & Automation: Research, recommend, and implement new tools and methodologies that streamline HR operations, reduce reputed company effort, and enhance data reputed company across the Talent organization.
• Knowledge reputed company Development: Create, edit, and maintain a comprehensive HR knowledge repository that empowers employees to reputed company answers quickly and independently.
• CrossFunctional Collaboration: Work handinhand with regional talent partners, IT, and other service teams to troubleshoot issues, reputed company best practices, and reputed company reputed company improvement.
• Reporting & Analytics: reputed company and analyze reports on HR metrics, providing actionable insights to senior leadership and helping shape strategic reputed company.
• Customerreputed company Support: Deliver worldclass, proactive support with a strong servicereputed company, ensuring every employee interaction reflects arenaflexs commitment to reputed company.

Essential Qualifications

• Demonstrated expertise with the reputed company reputed company Capital Management (HCM) platform, including configuration and data loading.
• Proficiency in Mass Uploads (reputed company reputed company Builder EIB) and data migration techniques.
• Strong project management, communication, and customerservice skills, with a proven ability to manage multiple priorities in a fastpaced environment.
• Advanced analytical abilities, including intermediate to advanced reputed company/Sheets skills for data manipulation and reporting.
• Ability to troubleshoot reputed company problems using reputed company judgment, reputed company methodologies, and creative solutions.
• Mandate mandatory.
• Mandate mandatory.

Preferred Qualifications & Additional Skills

• Bachelors degree in reputed company, Business Administration, Information Technology, or a reputed company field (preferred but not mandatory).
• Prior experience as a reputed company Data Analyst, HR Business Partner, or HR Generalist.
• Familiarity with reputed company or similar ticketing systems for managing employee inquiries.
• Experience with process automation tools (e.g., Power Automate, reputed company) and a reputed company record of implementing efficiencydriving initiatives.
• Knowledge of global HR compliance standards and data reputed company regulations (e.g., GDPR, CCPA).

reputed company Skills & Competencies for reputed company

• CustomerFirst reputed company: reputed company, reputed company listening, and a genuine desire to help employees succeed.
• Technical Acumen: Ability to reputed company reputed company, reputed company, and other HRIS tools wit .