Reliance Industries Limited Looking for IT Infra Service Desk Executive at Jamnagar, Gujarat, India

Reliance Industries Limited; Jamnagar; On-site; INR 4,00,000 - 8,00,000; Full time

Job summary

Join a leading Fortune 500 company as an IT Infra Field Support Executive, where you will play a crucial role in maintaining and supporting IT infrastructure. This dynamic position offers the opportunity to work on exciting projects involving Active Directory, SCCM, and Mobile Device Management. You will be part of a forward-thinking organization that values innovation and growth, providing you with a platform to enhance your skills and make a real impact. If you have a passion for technology and a desire to contribute to a company that is committed to excellence, this role is perfect for you.

Qualifications

• 2-6 years of experience in IT support with a solid academic background.
• Technical documentation skills and certifications like ITIL and Microsoft are desired.

Responsibilities

• Provide on-site support for IT infrastructure issues.
• Deploy and manage applications using SCCM and support Office 365.

Skills

CCNP/CCNA certification

Active Directory administration

IMAC activities

SCCM

Office 365

Mobile Device Management (MDM)

Optical Fiber Cable (OFC) design

Education

BE/B.Tech/MTech/MCA in Computer or IT

Tools

SCCM

Office 365

Job description

Company Overview

Reliance Industries Limited is a Fortune 500 company and the largest private sector corporation in India. Our motto “Growth is Life” resonates with our commitment to innovation-led exponential growth across various industries such as hydrocarbon exploration, petroleum refining, petrochemicals, retail, and telecommunications. With a strong emphasis on converting adversity into opportunity, we aim to positively impact people’s lives.

Job Overview

IT Infra Field Support Executive – Mid-Level

Job Location: Jamnagar, Silvassa, Nagothana

Employment Type: Full-Time

Experience: 2-6 years

Skills

• CCNP/CCNA certification
• Proficiency in Active Directory administration
• Experience in IMAC (Install, Move, Add, Change) activities
• Knowledge of SCCM (System Center Configuration Manager)
• Hands-on experience with Office 365 and e-Mail Services
• Understanding of Mobile Device Management (MDM)
• Expertise in Optical Fiber Cable (OFC) Backbone design

Roles and Responsibilities

• Provide on-site support for IT infrastructure-related issues
• Assist in the implementation and maintenance of Active Directory services
• Handle Install, Move, Add, Change (IMAC) requests promptly
• Deploy and manage applications using SCCM
• Offer support for Office 365 applications and e-Mail Services
• Manage Mobile Device Management (MDM) solutions
• Design and maintain Optical Fiber Cable (OFC) Backbone infrastructure

Qualification and Skills Required (Knowledge and Skills):

• Technical Documentation Skills
• Desired: ITIL Certification. Microsoft Certification, CCNP/CCNA
• BE / B.Tech/MTech/MCA (Computer, IT) with 2 – 6 years of experience with consistent academic career.