Relationship Officer

Kotak Mahindra Bank Limited; NTR; On-site; INR 350,000 - 520,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Relationship Officer for Kotak 811 Digital Banking. This field-based role focuses on acquiring new customers and driving sales of financial products, including LI, GI, SIP, PL, and FD.

You will use Canopy and Umbrella activities, cold calling, referrals, and open market sourcing to build a strong customer base in the assigned area. Operating in a high-energy, field-based environment, you will meet acquisition and cross-sell targets, expand the bank’s

Qualifications

• Experience in direct customer acquisition and field sales.
• Ability to cross-sell LI, GI, SIP, PL, FD.
• Strong relationship-building and customer service.

Responsibilities

• Conduct 100% field-based customer acquisition for Savings and Current Accounts.
• Drive cross-selling of LI, GI, SIP, PL, FD.
• Work within assigned geographical areas to meet targets.
• Maintain relationships and ensure compliance with processes.

Skills

Field sales

Cross-selling

Customer acquisition

Financial products knowledge

Job description

Relationship Officer-811-Digital Banking Kotak 811-Sales

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

• Conduct 100% field-based customer acquisition for Savings and Current Accounts through: Canopy and Umbrella activities, Cold calling, Referrals and open market sourcing
• Drive cross-selling of financial products such as: Life Insurance (LI), General Insurance (GI), Systematic Investment Plans (SIP), Personal Loans (PL), Fixed Deposits (FD)
• Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.
• Build and maintain strong relationships with existing customers to enhance engagement and product penetration.
• Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level