Relationship Manager - Tractors and Farm Equipment Finance

Kotak Mahindra Bank; Coimbatore District; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank is seeking a proactive Relationship Manager – TFE to spearhead retail sales in the Tractors and Farm Equipment segment. You will focus on growing the deposit base, cross-selling Mutual Funds, Insurance and other financial products, and contributing to branch profitability.

You will lead branch operations, ensure service standards, maintain regulatory compliance, and drive smooth coordination across product, marketing and operations to deliver superior customer outcomes.

Qualifications

• Strong background in retail liabilities.
• Excellent leadership skills.
• Deep understanding of financial instruments and customer service cycles.

Responsibilities

• Enhance the deposit pool through targeted acquisition and retention strategies.
• Drive sales of non-deposit products including Mutual Funds and Insurance.
• Generate fee income and contribute to branch profitability.
• Ensure delivery of high-quality customer service and establish service standards.
• Oversee branch administration and ensure regulatory compliance.
• Manage productivity and morale of branch team members.
• Take ownership of branch break-even and P&L performance.
• Coordinate with product management, marketing, and other verticals for service enhancements and sales initiatives.
• Coordinate across units in the customer service cycle to deliver customer delight.

Skills

Retail Liabilities

Leadership

Customer Service

Cross-Sell

Deposit Acquisition

P&L Management

Regulatory Knowledge

Job description

Relationship Manager - Tractor and Crop Finance_Tractors and Farm Equipments (TFE)_0436_8646_1078596

We are seeking a dynamic and results-driven Relationship Manager – TFE to lead retail sales initiatives in the Tractors and Farm Equipment segment. The role involves enhancing the deposit pool, driving cross-sell opportunities, and ensuring high standards of customer service and branch administration. The ideal candidate will have a strong background in retail liabilities, excellent leadership skills, and a deep understanding of financial instruments and customer service cycles.

• Enhance the deposit pool from customers through targeted acquisition and retention strategies
• Drive sales of non-deposit products including Mutual Funds, Insurance, and other cross-sell offerings
• Generate fee income and contribute to branch profitability
• Ensure delivery of high-quality customer service and establish service standards
• Oversee branch administration and ensure regulatory compliance
• Manage productivity and morale of branch team members
• Take ownership of branch break-even and P&L performance
• Liaise with product management, marketing, and other verticals for service enhancements and sales initiatives
• Ensure seamless coordination across all units involved in the customer service cycle to deliver customer delight

Experience Level: Mid Level