Relationship Manager - Retails Sales

Tata Capital; Greater Noida; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Capital is seeking a results-driven Sales & Business Growth leader in India to drive home loan sales and cross-selling, while expanding the customer base and partner network. You will coordinate with DSAs, builders, and internal teams to ensure smooth disbursement and compliant processes.

Lead a team of relationship managers, align lead generation activities, and execute growth strategies across markets to deliver profitable outcomes.

Qualifications

• Aggressively drive the sales targets for home loans and cross-selling while enhancing client relationships.
• Retain and expand the customer base for home loan and LAP channel for repeat business/referrals.
• Develop builder/channel relationships to penetrate new markets and increase business.
• Ensure end-to-end processing from login to disbursement with internal teams.

Responsibilities

• Aggressively drive the sales numbers and achieve business targets for home loans and cross selling.
• Retain and expand customer base for home loan and LAP channel for repeat business or referrals.
• Maximize sales through a network of DSA by managing connector and builder relationships.
• Develop and maintain liaisons with clients for repeat business or referrals.
• Maximize APF penetration in approved APF projects.
• Identify and develop new builder/channel relationships to increase business.
• Ensure files are processed from login to disbursement with Operations and Credit.

Skills

Relationship management

Cross-selling

Team management

Lead generation

Sales planning

Client liaison

Education

Graduate

Masters/Postgraduate

Job description

Core Responsibilities:

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate