Relationship Manager - Retail Sales

Tata Capital Finance Ltd; NTR; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd. in Vijayawada invites applications for Relationship Manager - Retail Sales. You will drive home loan sales, manage DSA networks, and build lasting client relationships to grow business.

Key responsibilities include end-to-end loan processing oversight with Operations and Credit, team leadership for sales targets, and market-driven strategies to expand in the housing finance segment.

Qualifications

• Graduate or postgraduate degree required.
• Experience in sales process management and channel networks preferred.

Responsibilities

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Sales Planning and Team Management: Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Industry & Governance: Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Skills

Sales Skills

Team Leadership

Client Relationship Management

Education

Graduate

Masters/Postgraduate

Job description

Relationship Manager - Retail Sales - Direct & DSA - Housing - Vijayawada - RK Galleria - JM 11091

Core Responsibilities:

• Sales Process Management
  • Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
  • Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
  • Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
  • Develop and maintain strong liaisons with the clients for repeat business or referrals.
  • Maximize number of APFs and increase penetration in the approved APF projects.
  • Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
  • Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Sales Planning and Team Management
  • Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
  • Align with the team on ground lead generation activities for Sales.
  • Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Industry & Governance
  • Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
  • Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
  • Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications:

• Graduate, Masters/Postgraduate