Relationship Manager- LCMM

Forward; Delhi; Presencial; INR 2.500.000 - 4.000.000; Jornada completa

Descripción de la vacante

Forward is seeking a Senior Relationship Manager- Large Corporate Mid Market (LCMM) in India to drive growth, acquire new clients, and manage portfolios within the Mid Market segment (INR 250 Cr to INR 2000 Cr turnover). The role focuses on delivering structured banking and financing solutions and deepening client relationships.

The incumbent will coordinate with Credit, Risk, Operations, Legal, and Compliance teams to ensure seamless execution, adherence to policies, and achievement of revenue

Responsabilidades

• Drive regional business strategy aligned with organizational growth objectives for the LCMM segment.
• Identify market opportunities, industry trends, and expansion strategies to enhance regional penetration.
• Lead acquisition of new-to-bank relationships and grow wallet share from existing clients.
• Develop and execute annual business plans, revenue targets, and portfolio growth initiatives.
• Monitor regional performance through periodic reviews, MIS analysis, and business tracking mechanisms.
• Ensure achievement of disbursement, revenue, profitability, and portfolio quality targets.
• Build and strengthen relationships with promoters, CXOs, treasury heads, and key decision-makers within client organizations.
• Deliver customized financial solutions across: Structured Finance, Working Capital Finance, Project Finance, Promoter Funding, Supply Chain Finance, Treasury & Transaction Banking solutions.
• Act as a trusted advisor to clients by understanding sector-specific and organization-specific requirements.
• Ensure high client satisfaction through proactive engagement and timely issue resolution.
• Drive portfolio deepening and client retention initiatives.
• Collaborate with Credit, Risk, Operations, Legal, and Compliance teams to ensure seamless execution and faster turnaround times (TATs).
• Improve operational productivity through process optimization and best practice implementation.
• Monitor productivity metrics, pipeline conversion, and sales efficiency across the regional team.
• Ensure adherence to internal policies, regulatory requirements, and governance standards.
• Drive cross-sell opportunities across products and group entities.
• Collaborate with internal business teams to maximize client penetration across: Lending Products, Treasury Products, Insurance Solutions, Wealth & Investment Products and Other Financial Services offerings
• Support teams with training, communication, and market intelligence to enhance cross-sell effectiveness.
• Ensure adherence to credit, compliance, and risk management frameworks.
• Monitor portfolio quality, delinquency trends, and early warning signals.
• Coordinate with Risk and Recovery teams on stressed accounts and resolution strategies.
• Maintain strong oversight on NPAs, sector exposure, and concentration risks.
• Ensure robust MIS reporting and portfolio monitoring mechanisms.

Descripción del empleo

Preferred candidate profile

The Senior Relationship Manager- Large Corporate Mid Market (LCMM) is responsible for driving business growth, client acquisition, and portfolio management for the Mid Market segment comprising companies with group turnover between INR 250 Cr to INR 2000 Cr. The role focuses on deepening client relationships, delivering structured financial solutions, enhancing market presence, and achieving regional business objectives while maintaining portfolio quality and operational excellence. The incumbent will partner with clients to provide customized banking and financing solutions including structured finance, promoter funding, working capital finance, project finance, and cross-functional financial products aligned to their evolving business requirements.

Role & responsibilities

Business Growth & Strategy Execution

• Drive regional business strategy aligned with organizational growth objectives for the LCMM segment.


• Identify market opportunities, industry trends, and expansion strategies to enhance regional penetration.


• Lead acquisition of new-to-bank relationships and grow wallet share from existing clients.


• Develop and execute annual business plans, revenue targets, and portfolio growth initiatives.


• Monitor regional performance through periodic reviews, MIS analysis, and business tracking mechanisms.


• Ensure achievement of disbursement, revenue, profitability, and portfolio quality targets.

Client Relationship Management

• Build and strengthen relationships with promoters, CXOs, treasury heads, and key decision-makers within client organizations.


• Deliver customized financial solutions across:

Structured Finance

Working Capital Finance

Project Finance

Promoter Funding

Supply Chain Finance

Treasury & Transaction Banking solutions

• Act as a trusted advisor to clients by understanding sector-specific and organization-specific requirements.


• Ensure high client satisfaction through proactive engagement and timely issue resolution.


• Drive portfolio deepening and client retention initiatives.

Operational Effectiveness

• Collaborate with Credit, Risk, Operations, Legal, and Compliance teams to ensure seamless execution and faster turnaround times (TATs).


• Improve operational productivity through process optimization and best practice implementation.


• Monitor productivity metrics, pipeline conversion, and sales efficiency across the regional team.


• Ensure adherence to internal policies, regulatory requirements, and governance standards.

Cross-Sell & Revenue Enhancement

• Drive cross-sell opportunities across products and group entities.


• Collaborate with internal business teams to maximize client penetration across: Lending Products ,Treasury Products, Insurance Solutions, Wealth & Investment Products and Other Financial Services offerings


• Support teams with training, communication, and market intelligence to enhance cross-sell effectiveness.

Risk & Portfolio Management

• Ensure adherence to credit, compliance, and risk management frameworks.


• Monitor portfolio quality, delinquency trends, and early warning signals.


• Coordinate with Risk and Recovery teams on stressed accounts and resolution strategies.


• Maintain strong oversight on NPAs, sector exposure, and concentration risks.


• Ensure robust MIS reporting and portfolio monitoring mechanisms.