Relationship Manager - Commercial Vehicles_K3700_NEWREQPOS5082

Kotak Mahindra Bank Ltd; Sikar; On-site; INR 600,000 - 800,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a motivated Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment at a branch level in India. The role emphasizes deposit mobilization, cross-selling financial products, and delivering exceptional service to drive business growth.

Key duties include managing SCV client portfolios, overseeing end-to-end CV loan processes, and ensuring timely collections, documentation, and approvals while expanding market

Qualifications

Responsibilities

• Portfolio Management: Manage and maintain the existing SCV customer portfolio with consistent engagement and service.
• Loan Handling: Oversee end-to-end Commercial Vehicle loans from onboarding to disbursement.
• Loan Processing: Facilitate smooth loan documentation, verification, and timely approvals.
• Collections Follow-Up: Follow up on EMI payments and address arrears to minimize delinquencies.
• Market Development: Explore new markets and gather market intelligence to drive growth.
• Sales Generation: Identify and create new market opportunities to drive sales and expand the customer base.
• Relationship Building: Build and maintain strong ties with vehicle dealers and clients.

Job description

We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.

Portfolio Management:

• Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.

Loan Handling:

• Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.

Loan Processing:

• Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.

Collections Follow-Up:

• Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.

Market Development:

• Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.

Sales Generation:

• Proactively identify and create new market opportunities to drive sales and expand the customer base.

Relationship Building:

• Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.