Relationship Manager – Commercial Banking – Mid Corporate Steps India Technology

The Corporate Institute; Chandigarh; On-site; INR 600,000 - 1,000,000; Full time

Job summary

The Corporate Institute is seeking a Relationship Manager – Commercial Banking (Mid Corp) to own end-to-end acquisition and relationship management of mid-corporate clients in Chandigarh and Jaipur. You will focus on NTB activation, cross-sell of transaction banking products, and ensuring portfolio quality while adhering to risk policies.

You will collaborate with product, credit and operations teams to deliver seamless service, build client relationships at decision-maker level, and achieve

Responsibilities

• Acquire new mid-corporate clients and onboard them successfully.
• Achieve targets for fund- and non-fund-based products (e.g., working capital loans, term loans, trade finance).
• Cross-sell treasury, CMS, forex, salary accounts, and related services.
• Meet income targets from interest and fee-based products on assets and liabilities.
• Increase wallet share with customized client solutions.
• Build and maintain relationships with key client decision-makers.
• Ensure high client satisfaction via regular engagement and prompt issue resolution.
• Monitor creditworthiness and ensure compliance with risk policies.
• Minimise NPAs by maintaining a healthy portfolio.
• Ensure CAM preparation for NTB and ETB renewals and covenant monitoring.
• Collaborate with product teams (treasury CMS forex) to meet client needs.
• Coordinate with credit and operations teams for seamless service delivery.

Job description

Role:

Relationship Manager – Commercial Banking (Mid Corp)

Location:

RM/SRM for Chandigarh and ARM for Jaipur

Job Purpose:

Own end to end acquisition and relationship management of mid corporate clients to deliver sustainable revenue and book growth across assets and liabilities, with a strong focus on new to bank (NTB) acquisition and activation and on cross sell of transaction banking products e.g., Cash Management Services (CMS), Trade Services, and treasury/FX solutions, while maintaining portfolio quality, ensuring compliance with risk policies, and orchestrating seamless service through cross functional collaboration.

Roles & Responsibilities:

• – Acquire new mid-corporate clients and onboard them successfully.
• – Achieve targets for fund-based and non-fund-based products, such as working capital loans, term loans, and trade finance.
• – Cross-sell products like treasury services, cash management services, forex services, salary accounts, etc.
• – Meet income targets from interest and fee-based products for both assets and liabilities.
• – Focus on increasing wallet share by offering customized solutions to clients.
• – Build and maintain strong relationships with key decision-makers in client organizations.
• – Ensure high client satisfaction scores through regular engagement and prompt issue resolution.
• – Monitor the creditworthiness of clients and ensure compliance with the bank’s risk policies.
• – Minimize non-performing assets (NPAs) by maintaining a healthy portfolio.
• – Ensure CAM preparation for NTB as well as for ETB renewals and covenant monitoring for existing contracts.
• – Work closely with product teams (e.g., treasury services, cash management services, forex services) to meet client needs.
• – Coordinate with credit and operations teams for seamless service delivery.